Creating apps to simplify complex bank processes
Company Size
1,000+
Region
- America
Country
- United States
Product
- WaveMaker
- Nessus
- Jenkins
Tech Stack
- AWS
- Docker
- CI/CD
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Infrastructure as a Service (IaaS) - Private Cloud
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Fraud Detection
- Remote Control
Services
- Software Design & Engineering Services
- System Integration
- Testing & Certification
About The Customer
Our client, a Fortune 500 company, is one of the largest and top banks in the US. It specializes in credit cards, auto loans, banking, and savings accounts. It also ranks high in Fortune's 100 best companies to work for. Being one of the top credit card issuers, the bank’s CIO had a vision for its citizen developers. For instance, agents looked into multiple systems to determine fraud detection. The workflows and processes for fraud detection were complex and in segregated systems. This not only made it difficult for agents to resolve issues but also took lots of time.
The Challenge
Being a bank, it was very particular about security and compliance. Different workloads were categorized in tiers based on the level of security - gold meant the highest level of security and bronze the lowest. The IT department’s vetting process was elaborate and strict. Every deployment went through rigorous testing phases. The bank followed continuous integration pipeline and used Jenkins based CI/CD to deploy to their docker-based infra in private cloud. Moreover, the systems did not have internet connectivity for security reasons. WaveMaker platform needed to be updated and upgraded frequently for security patches and product updates. These VMs ran in AWS cloud environment.
The Solution
WaveMaker, our low-code acceleration platform for enterprises, was installed on bank’s AWS private cloud. This matured development platform took care of all the security, compliance and stability needs. All runtime dependencies were provided as a separate package due to the lack of internet at the site. The need to create customized inhouse apps was fulfilled by WaveMaker. All apps created using WaveMaker underwent vulnerability scanning using Nessus. They were also rigorously penetration tested. The apps were Personally Identifiable Information (PII) and Payment Card Industry Data Security Standard (PCI DSS) compliant. The apps were also Consumer Financial Protection Bureau (CFPB) regulated. App penetration testing and vulnerability detection including sql injection, cross site request forgery, and cross site scripting were also performed. The application delivery followed an agile process. WaveMaker is the most open, extensible and flexible low-code platform that complements your enterprise application delivery while keeping in mind the requirements of Software Developers, Citizen Developers/ Business Users, IT Architects and CIOs.
Operational Impact
Quantitative Benefit
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