Creating a Self-Help Telecommunications Application at Carnegie Mellon University
Company Size
1,000+
Region
- America
Country
- United States
Product
- ARCHIBUS Telecommunications & Cable Management
- ARCHIBUS Overlay for AutoCAD® with Design Management
- ARCHIBUS Web Central
- Autodesk AutoCAD
Tech Stack
- ARCHIBUS
- AutoCAD
- Oracle
- Sybase
- Access
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Data Visualization
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Building Automation & Control
- Digital Twin
- Remote Asset Management
Services
- System Integration
- Training
About The Customer
Carnegie Mellon University, founded in 1900 in Pittsburgh by industrialist and philanthropist Andrew Carnegie, is a pioneer in the use of computing in education. The university's Andrew computing network is among the most advanced on any campus, supporting the school's growing computing demands. The university's Computer Aided Facilities Management (CAFM) staff, led by Kevin Ford, developed a web-based, self-help telecommunications application using ARCHIBUS to support these demands. The university spans approximately 4,000,000 square feet and is recognized for its innovative approach to integrating technology into its operations.
The Challenge
Carnegie Mellon University faced the challenge of updating and replacing outdated Rich Text drawings for all campus buildings. The goal was to enable users to view updated CAD drawings for various purposes such as maintenance, networking, scheduling, or business reasons. The existing telecommunications standards were cluttered and lengthy, making it difficult to manage and access information efficiently. The university needed a solution to streamline the process, improve accuracy, and make the data easily accessible to the university community.
The Solution
The solution involved developing a web-based, self-help telecommunications application using ARCHIBUS. The project began with surveying approximately 4,200 faceplates within the dormitory, fraternity, and sorority buildings across campus. The team used laptops loaded with ARCHIBUS to capture data and update CAD drawings in the field, significantly speeding up the process. A new color-coded system was developed to standardize telecommunications information, using hatch marks to signify voice and data combinations. The university's Telecom Division of Computing Services department utilized ARCHIBUS Telecommunications & Cable Management and ARCHIBUS Overlay for AutoCAD® with Design Management applications to document telecommunications faceplate and jack information. This information was uploaded to ARCHIBUS for data reporting and made accessible via the ARCHIBUS Web Central access solution. The CAFM project staff provided training and technical support to university personnel to streamline and automate the process.
Operational Impact
Quantitative Benefit
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