IBM > Case Studies > Creating a secure, mobile platform for business growth with help from IBM and egbs

Creating a secure, mobile platform for business growth with help from IBM and egbs

Customer Company Size

Large Corporate

Region

Europe

Country

Sweden

Product

IBM Connections Cloud S1

Tech Stack

Cloud-based collaboration solutions
Email services

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Digital Expertise

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms

Applicable Industries

Security & Public Safety

Applicable Functions

Sales & Marketing
Product Research & Development

Use Cases

Remote Collaboration
Cybersecurity

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Verisure is one of the world's leading designers, manufacturers, and service providers of security solutions for homes and businesses. The company was founded in Sweden in 1988 and has since grown to employ more than 6,500 employees who serve approximately 1.8 million customers in 14 countries. Verisure's solutions include 24-hour intrusion detection, smoke alarms, and smart home monitoring systems. In recent years, Verisure has successfully harnessed its product offerings to drive growth in new markets around the world.

The Challenge

Verisure, a leading provider of security solutions, was facing challenges in fostering collaboration among its marketing, sales, and product development teams across different geographies. The company was relying on email for collaboration, which was proving to be inefficient. With the number of employees and business partners increasing, Verisure realized that email alone would not be sufficient to ensure smooth operations. The company's product and service offerings were tightly integrated, leading to an extensive partnership network of vendors and manufacturers worldwide. This made the need for an effective collaboration platform even more critical.

The Solution

To address its collaboration challenges, Verisure decided to augment its email services with the latest cloud-based collaboration solutions and create a platform that would support more mobile working practices for the future. The company selected IBM Connections Cloud services, a cloud platform for email, instant messaging, online document editing, and file sharing. To facilitate user adoption of the new platform, Verisure engaged its trusted IBM Business Partner egbs. Using built-in tools, Verisure migrated its historical email and calendaring data into the cloud. Today, 1,400 of Verisure’s employees in Europe have adopted the cloud-based email solution, and more than 450 are using all of its social features.

Operational Impact

Verisure’s users are now moving away from email-based processes to collaborate seamlessly in the cloud and adopt more mobile ways of working.
The IBM solution enables the company’s product development teams to work effectively and securely with their external partners.
With its cloud-based collaboration solution, Verisure is well placed to help business units in new geographies hit the ground running.

Quantitative Benefit