Creating a balanced operating model to fuel growth at Kingfisher
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- Rosslyn Extract Studio
Tech Stack
- Data Management
- AI-driven Procurement Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Retail
Applicable Functions
- Procurement
- Business Operation
Services
- Data Science Services
- System Integration
About The Customer
Kingfisher plc is an international home improvement company. With over 1,380 stores operating in eight countries across Europe, their portfolio of retail companies include B&Q, Castorama, Brico Dépôt, Screwfix, TradePoint and Koçtaş. Part of their People and Culture plan was to prioritise creating a balanced operating model and develop capabilities to fuel growth.
The Challenge
When Grace Boardman joined the company as their Spend Data Manager, their categorisation needed a complete overhaul, and there was a lack of visibility of spend. Kingfisher came to Rosslyn with a need for full visibility of spend data and supplier categorisation. Their key challenges were centred around: Disparate data, Lack of spend visibility, Spend categorisation. One of the biggest challenges the procurement team faced was the multiple data sources across Europe and the UK, giving a disparate view of spend data. The data was refreshed quarterly but in order to do this, excel files were manually downloaded and shared with the Rosslyn Project Management team for processing. This activity required a lot of resource from teams at both Kingfisher and Rosslyn. The multiple data sources also presented the issue of a lack of spend visibility. The different teams needed a comprehensive view of spend data across the entire organization; having this information centralized and readily available was beneficial for category planning, another key objective for Kingfisher. The user experience was incredibly important to Grace and her team, with a need for the chosen solution to be quick, easy to use and intuitive.
The Solution
Once Rosslyn Extract Studio was implemented the data extraction process was seamless, with scheduled extractions running without additional resource needed. With Rosslyn, the Kingfisher team were able to centralise their suppliers and had clear visibility of how much spend was going into capital and operational expenditure. Rosslyn has been at the forefront of helping organizations deliver accelerated business value through data insight. With thousands of users in over fifty countries, they empower organizations to automate critical business processes and analytics through simple, self-service tools. Their portfolio of services ranges from AI-driven Procurement Analytics to Data Management.
Operational Impact
Quantitative Benefit
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