Crane Worldwide Leverages Best-in-Class Technology to Deliver More Customized Services
Customer Company Size
Large Corporate
Region
- America
- Asia
Country
- United States
Product
- BluJay Transportation Management for Forwarders
Tech Stack
- Real-time visibility
- Comprehensive reporting
- Carrier connectivity
- Regulatory compliance integrations
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Supply Chain Visibility
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Crane Worldwide is a full-service air, ocean, trucking, customs brokerage, and logistics company headquartered in Houston, TX. The company operates globally and is built on the belief that they challenge the norm through five value propositions: Our People, Our Service Execution, Our Technology, Our Compliance and Quality Programs, and Our Account Management. Crane Worldwide offers logistics services for air, ocean, trucking, and customs brokerage, aiming to provide customized and efficient solutions to their clients.
The Challenge
Crane needed to create a single, scalable platform for freight forwarding that was transparent, flexible, and could be easily integrated with multiple third-party applications and partner networks. Multiple logistics and supply chain legacy systems were cumbersome and disjointed. Freight forwarding and logistics information was siloed and error-prone. Processes were inconsistent, inefficient, time-consuming, and costly. There was a lack of visibility across global partners and an inability to respond quickly to changing business dynamics.
The Solution
BluJay Solutions’ Transportation Management for Forwarders provided a single system to handle all of Crane Worldwide’s critical capabilities including global shipments, real-time visibility on goods and items in transit, comprehensive reporting and revenue snapshots, and connectivity to carriers and government regulatory agencies. The solution allowed for one platform and one view worldwide, configurable to local needs by region or customer. By selecting BluJay, Crane achieved its objective of deploying a single, scalable freight forwarding system supporting all of its global customers. A phased rollout allowed Crane to achieve results quickly, with U.S. operations deployed in less than four months, Latin America and Asia deployed within the first year, and the solution now live in 25 countries.
Operational Impact
Quantitative Benefit
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