Crane Worldwide Leverages Best-in-Class Technology to Deliver More Customized Services
Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
Country
- United States
Product
- e2open Transportation Management for Forwarders
- INTTRA
- GT Nexus
- Traxon
- OAG
Tech Stack
- Real-time Visibility
- Comprehensive Reporting
- Carrier Connectivity
- Regulatory Compliance Integrations
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Functional Applications - Transportation Management Systems (TMS)
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Professional Service
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Fleet Management
- Regulatory Compliance Monitoring
- Supply Chain Visibility
- Remote Asset Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Crane Worldwide is a full-service logistics company offering air, ocean, trucking, customs brokerage, and logistics services globally. Headquartered in Houston, Texas, the company is built on five value propositions: People, Service Execution, Technology, Compliance & Quality Programs, and Account Management. Crane Worldwide needed a scalable and transparent platform for freight forwarding that could integrate with multiple third-party applications and partner networks.
The Challenge
Crane Worldwide faced multiple challenges with their existing logistics and supply chain systems. These systems were cumbersome, disjointed, and error-prone, leading to inefficiencies and high costs. The lack of visibility across global partners and the inability to respond quickly to changing business dynamics further complicated their operations. Crane needed to streamline their processes, improve visibility, and connect disjointed legacy systems to create a more efficient transportation management system.
The Solution
Crane Worldwide selected e2open’s transportation management for forwarders solution to address their challenges. This single platform handled all critical capabilities, including global shipments, real-time visibility, comprehensive reporting, and connectivity to carriers and regulatory agencies. The phased rollout allowed for quick results, with U.S. operations deployed in less than four months and global deployment in 25 countries within the first year. The e2open platform automated carrier connectivity and regulatory compliance integrations, transforming and standardizing Crane’s global business processes.
Operational Impact
Quantitative Benefit
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