COVID-19 Response
Region
- America
Country
- Mexico
Product
- Fulcrum
Tech Stack
- Geolocation
- Data Collection
- Offline Syncing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Healthcare & Hospitals
- Cities & Municipalities
Applicable Functions
- Logistics & Transportation
- Quality Assurance
Use Cases
- Real-Time Location System (RTLS)
- Remote Asset Management
Services
- System Integration
About The Customer
The customer in this case study is the Cancer Registry of Baja California Sur, a public health organization involved in the analysis of medical records and related variables such as patient environment and demographics. The goal of their work is to perform cluster analyses and conduct scientific research to help in the formulation of better-targeted public health policies and budgets. During the COVID-19 pandemic, the organization redirected its efforts to the Community Alliance of Baja California Sur, aiming to efficiently allocate resources and avoid duplicating efforts in delivering support packages.
The Challenge
The Cancer Registry of Baja California Sur was facing challenges in collecting and analyzing medical records and related data for the purpose of scientific research and public health policy formulation. The existing process involved field staff collecting all data by hand on paper and manually entering patients’ locations. This method was time-consuming and often resulted in inaccurately recorded locations. The COVID-19 emergency further complicated the situation, requiring the rapid collection and analysis of data to efficiently allocate resources and avoid duplicating efforts in delivering support packages.
The Solution
The organization adopted Fulcrum, a data collection platform, to streamline their data collection process. Fulcrum allowed the organization to map and record data in a safe, agile, and intuitive way, with the data available immediately for analysis in different formats and platforms. The platform was used to record data about the person or institution receiving support packages, along with their georeferenced location and pictures. This helped in making operations transparent and easily accessible, generating reports for donors and government agencies, and efficiently allocating resources. The platform's ability to work offline and sync when networks are available was also vital, especially in areas with unreliable cellular/internet coverage.
Operational Impact
Quantitative Benefit
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