Costcutter Supermarkets Group automates e-commerce and trading partner management with BluJay MessageBroker
Customer Company Size
Large Corporate
Region
- Europe
Country
- United Kingdom
Product
- BluJay MessageBroker
- Xchange portal
Tech Stack
- Integration as a Service (SaaS)
- Electronic Data Interchange (EDI)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Retail
Applicable Functions
- Business Operation
- Procurement
Use Cases
- Supply Chain Visibility
- Predictive Replenishment
- Track & Trace of Assets
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
Costcutter Supermarkets Group is a convenience symbol business with members running more than 2,600 stores throughout the UK. Founded in 1986, the company directly employs more than 900 people nationwide and has offices in York and Belfast. Costcutter operates five retail brands tailored to independent retailers' locations, customer profiles, store sizes, and business goals. The group aims to provide a flexible and supportive environment for its members, helping them to thrive in the competitive retail market.
The Challenge
Costcutter Supermarkets Group needed to replace a legacy application that was unreliable and not scalable for future growth. The company required increased functionality and the ability to interact with key suppliers using modern formats. The existing system was not capable of handling the growing demands and complexities of their supply chain, leading to inefficiencies and increased manual processing. This situation necessitated a robust, scalable solution that could integrate seamlessly with their trading partners and automate e-commerce processes.
The Solution
Costcutter Supermarkets Group chose BluJay MessageBroker, which includes Xchange portal facilities, to link key suppliers to their business and provide electronic invoice and credit/debit data. The BluJay MessageBroker solution is a fully managed enterprise Integration as a Service (SaaS) solution that seamlessly integrates Costcutter with its trading partners. This solution delivers a communications, transformation, and trading partner management service that automates e-commerce. BluJay’s MessageBroker connects any system to any system and any business to any business using all standard message formats, greatly improving collaboration and visibility. The open and flexible framework is designed to be tailored through standard configuration to suit any collaborative order fulfillment and control processes. This provides Costcutter with the flexibility to trade electronically with partners of all sizes, increased accuracy through seamless end-to-end automated processing, and significant reductions in processing costs.
Operational Impact
Quantitative Benefit
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