CooperTools guarantees process control with SoftExpert solution
Customer Company Size
Large Corporate
Region
- America
Country
- United States
- Brazil
Product
- SoftExpert Excellence Suite
- SoftExpert EQM
- SoftExpert BPM
Tech Stack
- Web-based Solution
- ERP Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Functions
- Quality Assurance
- Business Operation
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- System Integration
- Software Design & Engineering Services
About The Customer
CooperTools is a division of Cooper Industries, one of the 100 largest North American industrial conglomerates. Founded in 1833, Cooper Industries has evolved into a diversified industrial company with operations worldwide. The company produces electrical safety equipment, public and industrial lighting products, and manual, pneumatic, and electrical tools. CooperTools, specifically, is a leading manufacturer of manual tools in Brazil, with a manufacturing area of over 25,000 m² and approximately 700 employees. The company is ISO 9001:2000 certified and is committed to offering technical solutions that meet the highest quality standards.
The Challenge
CooperTools, a division of Cooper Industries, faced challenges in maintaining high-quality standards and efficiency in their operations. The company needed a solution to manage nonconformities, plan and implement corrective actions, and boost productivity in document management. Additionally, they required a system that could integrate with their existing ERP and provide easy access to documents for external auditors.
The Solution
CooperTools implemented the SoftExpert solution to address their operational challenges. The SoftExpert Excellence Suite provided comprehensive tools for process control, allowing the company to perform preventive and corrective actions in real-time. The solution ensured the remediation of nonconformities and facilitated the planning and implementation of corrective actions. Additionally, the SoftExpert solution enhanced document management productivity, enabling the company to meet international standards and provide external auditors with quick and easy access to documents. The web-based nature of the solution allowed for seamless integration with the company's ERP and could be utilized across different departments.
Operational Impact
Quantitative Benefit
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