Case Studies > Construction Material Company Streamlines Vendor and Contract Worker Management

Construction Material Company Streamlines Vendor and Contract Worker Management

Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • Avetta Platform
Tech Stack
  • Centralized Management System
  • Document Processing Templates
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Cost Savings
  • Customer Satisfaction
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Construction & Infrastructure
Applicable Functions
  • Procurement
  • Maintenance
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
This is an environmentally responsible building material supply company operating multiple material plants across the United States. Founded more than a century ago, the company currently employs several thousand people worldwide and boasts an annual production capacity of over 10 million tons. The company is known for its commitment to sustainability and innovation in the construction materials industry. With a legacy of over 110 years, it has established itself as a leader in the heavy building material supply sector, providing high-quality products and services to a diverse range of clients. The company’s extensive network of plants and its large workforce enable it to meet the growing demands of the construction industry while maintaining a strong focus on environmental responsibility.
The Challenge
This company used to shut down its major construction material plants for two weeks annually for equipment repair and maintenance. Since the task was extensively outsourced, there was a need to document numerous contract workers from various service providers and subsequently train them and provide access to relevant plant sites. To use the shut-down period optimally, and eventually reduce it, the company needed to ensure that the contract workers and service providers met its qualification standards before they arrived at the site.\n\nPrior to using Avetta, the company had an inefficient, manual process for collecting, reviewing, and managing service providers’ and contract workers’ information. Its procurement staff was spending up to 25% of the time on obtaining and validating insurance certificates of the service providers. It sometimes took weeks to sort out issues if a supplier was missing documentation. Since it was a manual process, the company was also not confident that their supplier information was 100% validated.\n\nThe company needed a system to: Automate vendor information management, Get unified visibility into vendor capabilities, Assess risks associated with each vendor.
The Solution
Working closely with Avetta, this company was able to quickly implement a centralized management system for template-based and repetitive processes. In the Initial launch, they were able to process the documents of 300 workers at one site. The company soon opted to scale up the scope of the system to 1,500 workers across three sites. As they began onboarding Avetta’s platform, they found the system templates to simplify the registration process for procurement staff and suppliers.\n\nAvetta’s solution not only simplified and automated vendor information management for the company but also provided deeper, broader, and unified visibility into the capabilities of the service providers. The company now has a centralized view of supplier information. This not only simplifies procurement and removes risk, but also eliminates duplicate supplier records that were previously stored in data silos at each site. With many of their suppliers already registered in the Avetta platform, their procurement process immediately benefited from the partnership.\n\nThey could verify, train, and evaluate service providers and their workers before the scheduled plant shutdown. This led to fewer traffic bottlenecks at the gates and quicker authorized site entry. This also ensured that repair and maintenance started and completed on time without hiccups.
Operational Impact
  • Fast and rigorous document analysis
  • Increased efficiency of the procurement team
  • Assured compliance with safety and other regulations
  • Quick and accurate worker authentication
  • Eliminated security bottlenecks at plant gates
Quantitative Benefit
  • Procurement staff reduced time spent on obtaining and validating insurance certificates by up to 25%
  • Scaled up the system to manage 1,500 workers across three sites
  • Processed documents of 300 workers at one site during the initial launch

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