Complex Reporting for Link Market Services
Company Size
1,000+
Region
- Africa
- Asia
- Pacific
Country
- Australia
- New Zealand
- South Africa
Product
- WebFOCUS
- iWay Software
- Professional Services
Tech Stack
- Oracle
- COBOL
- Java
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
Link Market Services is a premium service provider of share registry, investor relations, and analytics services to listed and unlisted companies in Australia, New Zealand, South Africa, and Papua New Guinea. The company has more than 350 full-time staff and manages the registers of more than 1,000 listed securities. With over eight million holder records under management, LMS maintains a commitment to clients and its goal to provide a quality service. The company's services extend to IPOs, investor relations, analytics, annual general meetings, and company secretarial services, as well as the management of employee share schemes for companies such as Telstra, Qantas, Coca-Cola, and Brambles.
The Challenge
Link Market Services (LMS) faced the challenge of producing over 4,000 complex internal and client ad hoc and management reports every day from two Oracle transaction databases containing up to 1.8 billion rows of data. The company needed a solution that could deliver rapidly, as they wanted to be independent from a competitor as soon as possible. The solution had to be able to connect to a wide variety of data sources and consolidate information into a single report. The company also required a solution that could produce reports as soon as a client comes on board, and deliver these reports instantly.
The Solution
LMS leveraged WebFOCUS to provide enterprise-wide process-driven BI solutions that integrate the core COBOL/Java/Oracle application to supply pervasive reporting. WebFOCUS was purchased to address the complex reporting requirements across the entire business. This includes the provision of all client reporting from OSCAR, together with general ad hoc and management reporting. As the core reporting engine, WebFOCUS links to the production Oracle environment from COBOL and Java. The solution generates up to 4,000 reports every night. WebFOCUS provides internal specialists with the ability to meet ad hoc reporting requirements effortlessly. The solution also enables LMS to manage and report on many other processes it handles for its clients including register maintenance, dividend processing, check distribution, management of dividend redistribution plans, bank reconciliation for treasury teams, and operational risk management.
Operational Impact
Quantitative Benefit
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