Case Studies > Comodo ONE Customer Testimonial

Comodo ONE Customer Testimonial

Company Size

11-200

Region

Europe

Country

Belgium

Product

Comodo Remote Monitoring and Management
Comodo Service Desk
Comodo Patch Management
Comodo Device Management

Tech Stack

Remote Monitoring and Management
Service Desk
Patch Management
Device Management

Implementation Scale

Pilot projects

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - API Integration & Management
Platform as a Service (PaaS) - Connectivity Platforms
Platform as a Service (PaaS) - Device Management Platforms

Applicable Industries

Professional Service
Security & Public Safety

Applicable Functions

Field Services
Maintenance

Use Cases

Fleet Management
Predictive Maintenance
Remote Asset Management

Services

Software Design & Engineering Services
System Integration

About The Customer

Aquaflam, based in Deerlijk, Belgium, manages and sells fire extinguishing materials and systems to government agencies, businesses, and individuals across Belgium. Founded in 1979, the company ensures the proper maintenance, inspections, repairs, and upgrades to key fire extinguishing and fire deterrent materials and building systems. This includes monitoring and maintenance of emergency lighting and automatic extinguishing systems, from server rooms to kitchen facilities. Aquaflam has a small workforce of nearly a dozen executives and sales leads but manages the needs of more than 4,000 customers across Belgium.

The Challenge

Aquaflam was looking for a new RMM solution to improve business processes and help its workforce monitor its customers, maximize workforce efficiency, and deepen customer relationships. The company, with a small workforce of nearly a dozen executives and sales leads, needed to manage the needs of more than 4,000 customers across Belgium. When evaluating any new technology offering, the company needed to ensure that the technology would deliver value for both its customers and its own workforce, without adding cumbersome costs or sacrificing security or reliability.

The Solution

Aquaflam signed up for the free Comodo One platform, which integrates Remote Management and Monitoring, Patch Management, Service Desk, and Device Management into a single tool. As an early adopter, Aquaflam started using the Comodo RMM tool to track and monitor endpoints. The company is already experiencing easier IT management for both its customers and workforce through the Comodo RMM tool. The platform helps MSPs standardize and automate existing processes, view real-time data and alerts from customer networks, reduce operating costs, and improve the quality of service.

Operational Impact

Aquaflam has started using the Comodo RMM tool to track and monitor endpoints, leading to easier IT management for its customers and workforce.
The integrated platform helps MSPs standardize and automate existing processes, view real-time data and alerts from customer networks, and reduce operating costs.
The Comodo ONE platform improves the quality of service by combining modules of Remote Monitoring and Management, Service Desk, Patch Management, and Device Management into a single console.
Aquaflam is seeing improved workforce efficiency and deeper customer relationships through the use of the Comodo ONE platform.

Quantitative Benefit