Comodo ONE Customer Testimonial
Company Size
11-200
Region
- America
Country
- United States
Product
- Comodo Remote Monitoring and Management
- Comodo Service Desk
- Comodo Patch Management
- Comodo Device Management
- Comodo Endpoint Security
Tech Stack
- Remote Monitoring and Management
- Service Desk
- Patch Management
- Device Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Professional Service
- Software
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Cybersecurity
- Predictive Maintenance
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Convey2Web, LLC is a managed services provider based in Middletown, Delaware, serving the IT needs of the community for the past 10 years. The company is an end-to-end provider of IT services, including on-site and off-premise monitoring, web hosting, website development, and website optimization. As a Comodo digital certificate customer, Convey2Web recently engaged with Comodo on its new Comodo ONE management platform.
The Challenge
Convey2Web was looking at purchasing its first Remote Management and Monitoring solution to improve business processes and bring added value to its clients. The company has a small workforce but manages the IT and Web needs of multiple clients across Delaware. When evaluating new technology offerings, the company needs to consider costs and performance to ensure the technology delivers value for its clients without adding cumbersome costs or sacrificing security or reliability.
The Solution
Convey2Web, LLC signed up for the free Comodo ONE platform, which integrates Remote Management and Monitoring, Patch Management, Service Desk, and Device Management into a single tool. As an early adopter, the company immediately started using the Comodo ONE platform, specifically RMM and Patch Management, to improve business processes for its customers. Convey2Web is now experiencing easier IT management for its customers, enabling the company to sell other products and focus on additional priorities and customers.
Operational Impact
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