Case Studies > Comodo ONE Customer Testimonial

Comodo ONE Customer Testimonial

Company Size
11-200
Region
  • Europe
Country
  • Netherlands
Product
  • Comodo ONE
  • Comodo RMM
  • Comodo Service Desk
  • Comodo Patch Management
  • Comodo Device Management
Tech Stack
  • Remote Monitoring and Management
  • Service Desk
  • Patch Management
  • Device Management
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Platform as a Service (PaaS) - Application Development Platforms
  • Platform as a Service (PaaS) - Connectivity Platforms
  • Platform as a Service (PaaS) - Device Management Platforms
Applicable Industries
  • Education
  • Healthcare & Hospitals
Applicable Functions
  • Business Operation
  • Facility Management
  • Field Services
Use Cases
  • Predictive Maintenance
  • Remote Asset Management
  • Remote Control
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Based in Gendringen, Netherlands, Marly Computers vof is a managed services provider that has been helping local companies with their IT needs since 2001. The company prides itself on its hands-on approach and personal attention it delivers to its cross-section of customers in healthcare, education, manufacturing, and technology industries. Marly Computers offers IT hardware, software, and services solutions designed to aid its customers in using technology to advance their businesses.
The Challenge
Marly Computers vof needed to implement an RMM solution to seamlessly service its customers across the Netherlands. The company had to manage the needs of more than 100 different customers with a small workforce. They needed to evaluate costs and performance when looking at any new technology offering, aiming for a solution that delivers secure and reliable performance without adding cumbersome costs.
The Solution
While researching RMM service providers, Marly Computers vof discovered Comodo ONE and signed up for the free platform that integrates RMM, Patch Management, Service Desk (PSA), and Device Management modules into one console. They initially started with the free RMM tool on the Comodo ONE platform and uploaded devices and endpoints as early adopters of the technology. The company is already starting to see easier IT management for its customers and workforce through the Comodo RMM tool.
Operational Impact
  • Marly Computers vof experienced easier IT management for its customers and workforce through the Comodo RMM tool.
  • The integrated platform allowed for the standardization and automation of existing processes.
  • Real-time data and alerts from customer networks helped in proactive servicing.
  • The platform helped reduce operating costs and improve the quality of service.
Quantitative Benefit
  • Managed the needs of more than 100 different customers across the Netherlands.

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