Comelf AG Streamlines Procurement Process with DocuWare Cloud
Company Size
1,000+
Region
- Europe
Country
- Romania
Product
- DocuWare Cloud
Tech Stack
- Cloud Technology
Implementation Scale
- Departmental Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Functions
- Procurement
Services
- Cloud Planning, Design & Implementation Services
About The Customer
Comelf AG is a leading Romanian manufacturer of technical components, parts, and machines for the environmental and construction sector. The company was one of the founding members of the Bucharest Stock Exchange in 1995, following the fall of the socialist system. Today, Comelf AG employs more than 800 people and sells its products worldwide. The company is based in Bistritz, Romania, and has a significant presence in the manufacturing industry. Despite its success, the company faced challenges in managing the vast amount of documents generated by its purchasing, sales, and technical departments.
The Challenge
Comelf AG, a Romanian manufacturer of technical components, parts, and machines, was struggling with an overwhelming amount of documents that were disrupting their work processes. The purchasing, sales, and technical departments were responsible for managing the majority of these documents, which were created, copied, processed, and then stored locally every week. For time-critical processes, email was also used. The flood of documents was particularly disruptive for the purchasing department. If a department needed a certain product earlier than planned, this request would unleash a series of unclear processes in purchasing. A buyer had to search through documents page by page, before digging through old email. This process was lengthy and a time-waster for employees. The subsequent approval process wasn't much simpler: signatures were not easy to obtain, especially if colleagues were working outside the office. Small details could derail the entire process.
The Solution
Comelf AG decided to digitize its processes using DocuWare Cloud. The first step was to use DocuWare as a test run in the purchasing department. The pilot project was so successful that expectations were exceeded several-fold. Employees quickly began approaching the IT department with suggestions to get even more out of DocuWare. Today, Comelf has digitized its sales and technical processes as well as its procurement process. Currently, 15 employees work with DocuWare Cloud every day. During the purchasing process, departments send their requirements in electronic form via the central document pool. Using various search terms, a buyer then calls up past procurement processes on the screen and compares offers and conditions. Using an integrated full-text search, individual parts of a document can be found using component names, eliminating the need to manually scroll through documents. Even in a multi-stage approval process, managers can now digitally sign-off on segments of offers with the help of digital stamps – even when they are travelling.
Operational Impact
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