Colgate Rochester Crozer Divinity School Leverages Barracuda Email Security to Combat Spam
Company Size
11-200
Region
- America
Country
- United States
Product
- Barracuda Spam Firewall 300
- Symantec Mail Security
- Barracuda Backup Server 390
Tech Stack
- Multi-layered anti-spam & anti-virus engines
- Cloud-based encryption
- Real-time threat analysis platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Education
Applicable Functions
- Business Operation
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
About The Customer
Colgate Rochester Crozer Divinity School is a small private college located in Highland Park, Rochester, NY. The institution supports approximately 150 students and faculty members. The Director of Technology Services, Todd Overfield, oversees the school's growing IT infrastructure. The school was struggling with an ineffective spam filtering solution that was causing significant performance issues and was difficult to manage, prompting the need for a more efficient and user-friendly solution.
The Challenge
Colgate Rochester Crozer Divinity School was facing significant challenges with their existing spam filtering solution, Symantec Mail Security. The solution was not only expensive to deploy but also difficult to manage and configure. The user interface was not intuitive, making it hard for the limited IT staff to operate efficiently. Additionally, the Symantec solution was consuming a majority of the server resources, causing performance issues and slowing down the Exchange infrastructure. This inefficiency led to delays in email delivery and an overwhelming amount of spam content flooding the inboxes of students and faculty members.
The Solution
To address these challenges, Colgate Rochester Crozer Divinity School implemented the Barracuda Spam Firewall 300. This solution provided granular email management policies without causing any latency in email traffic flow. Unlike the previous solution, the Barracuda Spam Firewall did not require sharing resources with the Exchange server, thereby ensuring that the server could perform its primary tasks efficiently. The implementation of the Barracuda Spam Firewall resulted in a significant reduction in spam content, improved server performance, and an overall more manageable and user-friendly system. Todd Overfield particularly appreciated the intuitive management interface and the reliability of the product, which required minimal intervention post-deployment. The support experience with Barracuda's customer service was also highly positive, with quick response times and effective solutions.
Operational Impact
Quantitative Benefit
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