Netwrix > Case Studies > CoastHills Credit Union Enhances Data Security and Streamlines Auditing with Netwrix

CoastHills Credit Union Enhances Data Security and Streamlines Auditing with Netwrix

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Technology Category
  • Cybersecurity & Privacy - Security Compliance
Applicable Industries
  • Finance & Insurance
  • National Security & Defense
Applicable Functions
  • Quality Assurance
Use Cases
  • Inventory Management
  • Tamper Detection
About The Customer
CoastHills Credit Union is a financial institution that serves more than 66,000 members in Northern Santa Barbara County and San Luis Obispo County. The credit union operates 12 branches and a full-service local call center. With assets of more than $1 billion, CoastHills is the second largest independently owned financial institution on the Central Coast. The credit union is committed to providing secure and accessible financial services to its members and adheres to the regulations set by the National Credit Union Administration.
The Challenge
CoastHills Credit Union was faced with the challenge of ensuring the security and confidentiality of their member's information. The credit union needed a solution that would allow them to quickly identify and investigate potential security violations. Additionally, they were required to meet the National Credit Union Administration (NCUA) requirements for regular auditing of their IT environment. The challenge was not only to maintain the security of sensitive data but also to ensure its accessibility for their members. The credit union was also looking for ways to avoid compliance failure and to save valuable time spent on regular auditing procedures.
The Solution
CoastHills Credit Union implemented Netwrix Auditor to secure customer data. The solution allowed Jeff Wilbert, Assistant IT Manager, and his team to monitor activity around sensitive data, enabling them to spot potential security violations and maintain the confidentiality of the information. The solution also helped them maintain the accessibility of the data for their members. Netwrix Auditor also provided regular reports that enabled Jeff's team to timely identify and rectify violations of the NCUA requirements. The solution also helped the IT team save at least 10 hours a month on regular auditing procedures. In the event of an actual security violation on their network, the team was confident that they would save even more time as Netwrix Auditor would allow them to identify the root of the issue quickly.
Operational Impact
  • The implementation of Netwrix Auditor has resulted in improved security of customer data for CoastHills Credit Union. The solution has enabled the credit union to ensure NCUA compliance and optimize the workload of the IT team. The ability to quickly identify and rectify potential security violations has enhanced the overall security posture of the credit union. Additionally, the solution has streamlined the auditing process, saving the IT team valuable time each month. The credit union is now confident in its ability to quickly identify and address the root cause of any potential security violation, further enhancing its security measures.
Quantitative Benefit
  • Saved 10 hours monthly on auditing procedures
  • Quick identification and rectification of NCUA requirement violations
  • Potential to save more time in the event of a security violation

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