CloudBolt Expands Self-Service IT for US State Government
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- CloudBolt
Tech Stack
- VMware vCenter
- Citrix XenServer
- Amazon Web Services
- Microsoft Azure
- Puppet (planned)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Digital Expertise
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Hybrid Cloud
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Predictive Maintenance
- Fleet Management
- Inventory Management
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
The customer in this case study is a centralized IT group responsible for the entire state’s IT needs in the United States. This group fields solutions responsible for internal capabilities, as well as public services. The organization has 300 employees and manages 600 VMs that are rapidly growing. The organization's technology stack includes VMware vCenter, Citrix XenServer, Amazon Web Services, Microsoft Azure, and they are planning to implement Puppet for configuration management. The operating systems they use are RHEL, CentOS, and Windows.
The Challenge
The state IT organization was struggling with centralizing a large number of virtualization resources that were spread across separately managed vCenter and XenServer clusters. VM sprawl was costing the state thousands of dollars a month in infrastructure and licensing charges, and delays in resource provisioning resulted in a sharp increase of public cloud-based shadow IT environments that put sensitive agency data and security at risk.
The Solution
The state implemented CloudBolt to provide self-service IT to consumers, reduce VM sprawl, enable the selection of the best-of-breed configuration management platform, provide real-time accurate chargeback reports, and enable the IT organization to increase agility by adding new service offerings. CloudBolt’s ability to ingest information about all of the VMs running across the state enabled the IT team to identify high-cost VMs that were being under-utilized. Unneeded VMs were terminated, freeing underlying server resources and software licenses. Using CloudBolt to provide a self-service portal that automates the end-to-end provisioning and management of servers helped meet IT consumer’s need to receive on-demand access to servers.
Operational Impact
Quantitative Benefit
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