Case Studies > CloudBolt Creates Elastic Cloud for Neustar

CloudBolt Creates Elastic Cloud for Neustar

Company Size

1,000+

Region

America

Country

United States

Product

CloudBolt

Tech Stack

VMware
AWS
Openstack
Chef
ServiceNow
Infoblox
Check_MK

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Productivity Improvements

Technology Category

Application Infrastructure & Middleware - API Integration & Management
Infrastructure as a Service (IaaS) - Cloud Computing

Applicable Industries

Telecommunications

Applicable Functions

Discrete Manufacturing
Procurement

Use Cases

Fleet Management
Predictive Maintenance

Services

Cloud Planning, Design & Implementation Services
System Integration

About The Customer

Neustar, Inc. is a provider of real-time information and analysis. The Company operates in three segments: carrier services, enterprise services and information services. The Company combines data sets to develop algorithms, models, point solutions and complete workflow solutions. Neustar has an annual revenue of over $1 billion and employs over 1,500 people. The company is headquartered in Sterling, VA and is listed on the NYSE under the ticker NSR. Neustar's technologies include virtualization platforms such as VMware, AWS, and Openstack, configuration management tool Chef, ticketing system ServiceNow, IP management tool Infoblox, and monitoring tool Check_MK. The company manages over 10,000 VMs.

The Challenge

Neustar relied on an internally developed provisioning platform to build resources in a new state of the art data center. However, due to other critical priorities, Neustar administrators were unable to allocate the time needed to extend and maintain the system. As a result, IT began to rely on AWS more and more to meet the service delivery demands of their customers. This resulted in a hefty AWS bill and an expensive datacenter being underutilized. Neustar needed a solution that would better leverage the existing capital investment and deliver services to their customers in a timely and simple manner. Specifically, an “AWSlike” experience combined with the necessary visibility and control of costs and assets.

The Solution

CloudBolt provided Neustar with the resources to be the “broker” of IT resources; regardless if the resources are in VMware or AWS. The ordering form for any VM has become standardized and run through IT, service delivery speed was met, and Core Services has a holistic view to Who owns it, Where it is deployed, When it expires, and How much it cost. In addition to discovering Neustar’s existing servers, CloudBolt connected to the Chef installation and automatically imported the available Chef recipes, cookbooks, and roles. Chef content was then ready to re-use from within CloudBolt as applications that could be added to and removed from servers. CloudBolt’s orchestration hooks enabled Neustar to tightly integrate with existing workflow components. For example, Infoblox was configured within CloudBolt for IP address management during provisioning and modification of networks. Orchestration hooks also enabled CloudBolt to create ServiceNow tickets when provisioning requests were approved as well as update the CMDB as services were modified or deleted.

Operational Impact

Faster VM provisioning
Single Pane of Glass Reporting
Service Catalog with 1-click ordering
Visibility and control over AWS
Operational efficiency enhanced by using a single UI to connect to Chef, ServiceNow, and Infoblox

Quantitative Benefit