CloudBolt Case Study Blackboard
Company Size
1,000+
Region
- America
Country
- United States
Product
- CloudBolt
Tech Stack
- VMware vCenter
- Amazon Web Services
- Chef
- vCloud Orchestrator
- ServiceNow
- InfoBlox
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Education
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Blackboard is a global leader in enterprise technology and innovative solutions that improve the experience of millions of students and learners around the world every day. They design learning and education software for enterprise/school groups. The company has 2,000 employees and generates an annual revenue of $450 million. Blackboard is based in the United States.
The Challenge
Before CloudBolt, Blackboard relied on a complicated integration of vCloud Orchestrator, Chef, and a ticketing system to run their server provisioning processes. They struggled with slow turn-around time, a lack of governance, and difficulty understanding their costs. The time required to provision a single VM was reduced from 1 business day to just 15 minutes. The time to onboard new hosted clients was reduced from 7 days to under 30 minutes.
The Solution
CloudBolt was implemented to enable faster VM provisioning and customer onboarding times, provide cost tracking and transparency across lines of business, enforce policies and quotas for controlling usage and access to resources, ensure deployments conformed to company security and operations policies, and manage and track software licenses in real-time. CloudBolt was integrated with Chef, vCloud Orchestrator, and vCenter. After day 2, all required use cases had been met. Subsequent time was spent configuring additional integrations with Blackboard’s workflows by using CloudBolt’s upgrade-safe orchestration hooks feature.
Operational Impact
Quantitative Benefit
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