ClearFreight Connects Teams Around the World with Vonage
Customer Company Size
Large Corporate
Country
- Worldwide
Product
- Vonage Business Communications (VBC) for Microsoft Teams
Tech Stack
- Microsoft Teams
- Vonage Business Communications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
Use Cases
- Remote Collaboration
- Remote Control
Services
- System Integration
About The Customer
ClearFreight is an international door-to-door logistics firm with offices around the world. For nearly 50 years, the company has achieved steady growth and success due to its constant focus on the value of its employees paired with the most innovative procedures and technologies available. The company understands the needs of its clients and strives to exceed their expectations. The team is global, heavily invested in Microsoft Teams, and agile, requiring a partner that can provide real-time support.
The Challenge
ClearFreight, an international logistics firm, was in need of a change when its contract with a legacy communications provider ended. The company has a global team and required a solution that could cater to this scale. They were heavily invested in Microsoft Teams and needed a solution that could integrate seamlessly with it. They also needed a partner that could provide real-time support and help them adjust and address issues as they arise.
The Solution
ClearFreight found the solution they were looking for in Vonage Business Communications (VBC) for Microsoft Teams. This solution provides ClearFreight with all the benefits of the Vonage unified communications solution, ensuring that employees have the premium calling features and functionality as well as enterprise-grade quality and reliability they need to be successful. The Vonage Business Communications for Microsoft Teams integration is designed for any business that wants to expand the functionality and reliability of Microsoft Teams, enabling them to leverage all of VBC’s 50+ advanced calling features within the Microsoft Teams user interface.
Operational Impact
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