Domo > Case Studies > CitrusAd Delivers Data to Global Retailers with Domo

CitrusAd Delivers Data to Global Retailers with Domo

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Company Size
11-200
Country
  • Worldwide
Product
  • Domo
  • Domo Everywhere
Tech Stack
  • Data Analytics
  • Data Visualization
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Real Time Analytics
  • Application Infrastructure & Middleware - Data Visualization
Applicable Industries
  • Retail
Applicable Functions
  • Business Operation
  • Sales & Marketing
Use Cases
  • Real-Time Location System (RTLS)
  • Supply Chain Visibility
Services
  • Data Science Services
About The Customer
CitrusAd is a company that operates in the e-commerce retail advertising space. Founded in 2017, it quickly grew to become a leader in its field. The company helps retailers incorporate an auction-based advertising platform into their e-commerce operations. This allows brands to more effectively advertise to customers as they browse and search. This not only helps brands gain the exposure they need to get added to the cart, but also helps retailers further monetize their e-commerce operations. CitrusAd operates in 22 countries and serves 46 retailers. The company handles 35 billion ad requests annually and has 90 Domo users.
The Challenge
CitrusAd, a leader in the e-commerce retail advertising space, helps retailers incorporate an auction-based advertising platform into their e-commerce operations. This allows brands to more effectively advertise to customers as they browse and search, helping them gain the exposure they need to get added to the cart and helping retailers further monetize their e-commerce operations. However, the company faced challenges in terms of scalability and the ability to extract insights and value out of data. Without a solution like Domo, it would have taken nearly six to twelve months to stand up a comparable solution.
The Solution
CitrusAd leveraged Domo, a data analytics and visualization tool, to address its challenges. The company was able to start using Domo in less than four weeks, a significant reduction from the six to twelve months it would have taken to stand up a comparable solution. With Domo, CitrusAd's team could focus on extracting insights and value out of the data, instead of spending time working on the plumbing. The company provided access to Domo to everyone in the company, enabling self-serve reporting and analytics for faster decision-making. CitrusAd also used Domo Everywhere to automatically create personalized reporting and analytics dashboards for each of its retailers and their advertisers. This provided each retailer with a self-service, white-labeled dedicated platform that was synced in real time with CitrusAd’s Domo instance.
Operational Impact
  • Empowers self-serve reporting for employees
  • Allows data sharing with clients
  • Gives clients access to advanced analytics
  • Enables faster decision-making
  • Provides personalized reporting and analytics dashboards for retailers and their advertisers
Quantitative Benefit
  • Started leveraging Domo in less than four weeks
  • Handles 35 billion ad requests annually
  • Serves 46 retailers in 22 countries

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