Case Studies > Cirrus Insight, the #1 App on Salesforce, Uses Redis Enterprise for Session Management

Cirrus Insight, the #1 App on Salesforce, Uses Redis Enterprise for Session Management

Company Size
11-200
Region
  • America
Country
  • United States
Product
  • Redis Enterprise
Tech Stack
  • Redis
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Professional Service
  • Software
Applicable Functions
  • Business Operation
  • Sales & Marketing
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
Cirrus Insight is a company that designs and develops applications and plug-ins for customer relationship management. Their flagship application is highly rated for integrating Salesforce with email inboxes, allowing users to save emails into Salesforce, sync events with their email calendars, and manage leads, contacts, tasks, events, cases, and opportunities. The company has seen significant growth, becoming the #1 app on Salesforce and ranking #41 on the Inc. 5,000 list of fastest-growing companies in the United States. They are focused on expanding their geographic reach both domestically and internationally.
The Challenge
Cirrus Insight was experiencing rapid growth, becoming the #1 app on Salesforce and ranking #41 on the Inc. 5,000 list of fastest-growing companies in the United States. With plans to expand both domestically and internationally, they faced the challenge of scaling their database to handle an increasing number of users without sacrificing performance. They evaluated Redis Enterprise for its ability to provide seamless scaling, 24×7 support for mission-critical Redis layers, and stable, high performance.
The Solution
Cirrus Insight chose Redis Enterprise for session management, a critical layer for their applications. They needed a storage system capable of handling hundreds of thousands of requests per second without downtime. Redis Enterprise's scalability allowed them to replicate nodes with more memory as required by their growth. The implementation was done without downtime, ensuring continuous productivity and user satisfaction. Redis Enterprise was adopted for high-speed transactions, user session store, job and queue management, and scalability tier/content caching. This solution helped Cirrus Insight maintain high performance and availability as their data size and user count increased.
Operational Impact
  • Cirrus Insight has seen a nearly 100% improvement in performance with limited resources since launching Redis Enterprise.
  • The company continues to rely on Redis Enterprise for solid performance and availability for user and session management.
  • They have requested more of their application to be serviced through Redis Enterprise due to its reliability.
  • Redis Enterprise has reduced downtime by 70-90%, requiring fewer specialized resources by 70-90%, and provided higher and more stable performance (>90%).
  • Cirrus Insight uses Redis as their primary data store and is increasing its usage as their data size and processing needs grow.
Quantitative Benefit
  • Reduced downtime by 70-90%
  • Fewer specialized resources required by 70-90%
  • Higher and more stable performance by >90%

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