Intelex > Case Studies > Chemicals Company Simplifies Document Approval and TS 16949 Certification with Intelex

Chemicals Company Simplifies Document Approval and TS 16949 Certification with Intelex

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Product
  • Intelex Document Control System
  • Intelex Nonconformance Reporting System
Tech Stack
  • Web-based system
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
  • Chemicals
Applicable Functions
  • Quality Assurance
Use Cases
  • Regulatory Compliance Monitoring
Services
  • System Integration
About The Customer
The customer is a company in the chemicals industry. They were seeking to become TS 16949 certified and needed a solution to help them achieve this in a timely manner. The company was dealing with inefficiencies and redundancies due to their paper-based document management system. They also required a system to automate their nonconformance reporting to streamline their business processes. The company operates across three separate plant locations and needed a system that could effectively synchronize the interrelated activities across these locations.
The Challenge
The company wanted to become TS 16949 certified in a timely manner and required a solutions-focused company to determine their needs and create a solution to best meet their needs. They required an automated document management system to replace the redundancy and inefficiencies of their paper-based system. They also wanted to employ an automated nonconformance reporting system to streamline their related business processes. The company needed a system that could effectively sync the interrelated activities at three separate plant locations.
The Solution
The company chose to work with Intelex, who conducted a careful needs analysis to help the organization select the solutions appropriate for their needs. The focus was on Document Control, Nonconformance, Corrective/Preventative Actions, Training Management, and Audits Management. Intelex’s client services and technical support staff provided excellent ongoing support, aiding the organization to best utilize their system. The implementation of the Intelex System was seamless, allowing for quick deployment and usage.
Operational Impact
  • The company was able to attain TS 16949 certification in a short period of time.
  • The Document Control System has streamlined their business processes, increasing the efficiency of their document approval process and eliminating approximately 98% of their paperwork.
  • The company is successfully employing the Intelex nonconformance reporting system, streamlining the workflow by tracking the review, monitoring, reporting and follow-up actions required to continually improve performance.
  • The user-friendly interface of Intelex’s web-based system has allowed the organization to roll-out the system to their various locations, integrating their management systems, and providing real-time reporting to appropriate staff.
Quantitative Benefit
  • Eliminated approximately 98% of their paperwork

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