CEVA Logistics: Creating headroom for growth with 90 percent faster reactions to seasonal peaks in EDI requirements
Customer Company Size
Large Corporate
Country
- Worldwide
Product
- IBM Supply Chain Business Network
Tech Stack
- EDI
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Functions
- Logistics & Transportation
Use Cases
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
About The Customer
CEVA Logistics is one of the world's leading providers of logistics services. The company was founded in 2007 with the merger of TNT Logistics and EGL Eagle Global Logistics. CEVA Logistics offers a comprehensive range of services, including freight forwarding, contract logistics, transportation management, and distribution management. The company employs 44,000 people and reports annual revenues of approximately USD8.5 billion. To communicate with its growing network of 1,400 trading partners, CEVA Logistics utilizes 2,300 EDI maps to process around one million transactions per day.
The Challenge
CEVA Logistics, one of the world's leading logistics services providers, was facing a challenge with its electronic data interchange (EDI) services. The company relies on EDI messages for communication with its extensive network of clients, suppliers, and logistics partners. During major retail events like Black Friday and Cyber Monday, the volume of EDI messages can skyrocket, leading to processing delays and potential revenue loss. The company's legacy in-house platforms made it difficult to scale the EDI infrastructure quickly to meet these peaks in demand. The challenge was to find a solution that could provide high-performance, dependable, and scalable EDI services without incurring excessive costs.
The Solution
CEVA Logistics decided to migrate its multiple EDI systems to IBM Supply Chain Business Network, a secure, cloud-based solution. This move would allow the company to support business expansion without a reduction in service levels for EDI. The company is currently working with IBM to document the requirements for its trading partners and interfaces and migrate them to the cloud solution. Almost half of the company's total EDI transaction volumes have been moved to the new platform. The IBM solution offers truly elastic capacity, meaning CEVA Logistics only pays for the compute resources it needs. The company is also planning innovative ways to enhance its EDI service offering to the business.
Operational Impact
Quantitative Benefit
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