CB Fashion Meets Clients’ Demands for Excellence with Metapack’s Solutions
Customer Company Size
Large Corporate
Region
- Europe
Country
- Netherlands
Product
- MetaPack Manager
- Track and Trace
Tech Stack
- Ecommerce
- Warehouse Management System
- Transport Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Apparel
Applicable Functions
- Logistics & Transportation
- Warehouse & Inventory Management
Use Cases
- Supply Chain Visibility
- Inventory Management
Services
- System Integration
- Cloud Planning, Design & Implementation Services
About The Customer
CB Fashion is a logistics service provider based in the Netherlands. The company serves a wide range of fashion brands and operates over 80,000 square meters of warehouse space. The warehouse is fully equipped for hanging garments and flat pack. CB Fashion is engaged in daily distribution and transport throughout Benelux, Europe, and abroad. The company has 1,000 employees across four locations. The company's clientele is very demanding, requiring CB Fashion to constantly adapt and improve its services.
The Challenge
CB Fashion, a logistics service provider for a wide range of fashion brands, was looking to streamline its operations and expand its product offering. The company was facing challenges in meeting the demands of its fast-paced customer base. The IT team was burdened with tasks that could be outsourced to a specialist firm. The company wanted more flexibility in setting up new carriers and new carrier delivery options to meet the demands of its customers. They were looking for a multicarrier plug-in tool that could help them achieve this flexibility without having to develop it themselves.
The Solution
CB Fashion turned to MetaPack for a solution. MetaPack is internationally available, the worldwide market leader, and very fashion-oriented. It offers 24/7 support, which was important for CB Fashion. MetaPack was already connected to CB Fashion's management system, which made the implementation easier. With MetaPack, CB Fashion was able to quickly integrate new carriers, giving them the flexibility to respond immediately to the needs of its clientele. The company decided to generate labels directly from MetaPack Manager, estimating that approximately 1 million labels will be produced in this way. MetaPack Track and Trace enabled CB Fashion to go above and beyond customer expectations in terms of delivery traceability.
Operational Impact
Quantitative Benefit
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