Cash Goes Virtual
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- A10 Lightning ADC
- A10 Thunder ADC
- A10 Harmony Controller
Tech Stack
- AWS
- Elastic Load Balancers (ELB)
- Web Application Firewall (WAF)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - API Integration & Management
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Remote Control
- Predictive Maintenance
- Remote Asset Management
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
- System Integration
About The Customer
Handle Financial Inc. is a cloud-based financial technology provider operating under industry-leading compliance and security standards. The company offers a robust money movement platform that provides secure, real-time bill payments for consumers, an extensive network of retail locations for businesses to collect cash payments, and best-in-class bill presentment technology for financial services companies. Founded by Danny Shader in 2009, Handle Financial aims to assist consumers who rely on cash for transactions, enabling them to pay rent, utility bills, repay loans, buy tickets, make online purchases, and more at over 28,000 trusted locations, including CVS, 7-Eleven, and Family Dollar stores.
The Challenge
Handle Financial initially relied on a traditional on-premise solution for load-balancing, security, and traffic management. As the company grew, it moved all resources, applications, and workloads to Amazon Web Services (AWS). However, this created two significant problems: the large volume of workloads in AWS led to razor-thin margins, and the Elastic Load Balancers (ELBs) lacked technical capabilities such as static IPs and SSL client-server authentication. Handle Financial needed better solutions for managing, securing, and controlling its environments.
The Solution
Handle Financial deployed the advanced A10 Lightning ADC (Application Delivery Controller), a cloud-native, software-defined solution that provides integrated load-balancing, performance optimization, application security, and per-application analytics. The solution addressed issues with SSL certification authentication and offered a web application firewall (WAF) and cloud-native load-balancing. The entire infrastructure, including security, workloads, and traffic, is managed by the A10 Harmony Controller, which can be self-managed or utilized as a SaaS-based offering managed by A10. This centralized management and per-application analytics solution helps reduce troubleshooting time and enables automation and self-service to streamline app provisioning.
Operational Impact
Quantitative Benefit
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