Case Study Supply Chain Risk Management
Customer Company Size
Large Corporate
Region
- Europe
- Asia
- America
Country
- Switzerland
- Bulgaria
- China
- Poland
- United States
Product
- Risk-Methods
Tech Stack
- Risk Intelligence
- eSourcing
- Supplier Relationship Management (SRM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Enterprise Asset Management Systems (EAM)
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Telecommunications
- Construction & Infrastructure
Applicable Functions
- Procurement
Use Cases
- Supply Chain Visibility
Services
- System Integration
- Training
About The Customer
Reichle & De-Massari (R&M) is a leading provider of cabling solutions for communication networks, ensuring voice, data, and video transmission in homes, industry network operators, office buildings, and IT centers. Founded in 1964, R&M is known for its premium quality, innovation, and reliability. The company’s products are present in over 70% of Swiss households and are used by network operators, in office buildings, data centers, and apartments, as well as in industry. R&M is the market leader in Switzerland and is among the top players in Europe, the Middle East, and Asia. The company is committed to sustainability and social responsibility, as reflected in its Code of Conduct and CSR Report. R&M’s comprehensive, technology-based Supply Chain Risk Management methodology in procurement ensures a consistent supply of high-quality products, safeguarding against potential risks such as natural disasters, fires, strikes, currency fluctuations, and political unrest.
The Challenge
Safeguarding supply and preventing supply disruptions are high priorities for R&M. Potential risks such as natural disasters, fires, strikes, currency fluctuations or political unrest can have devastating consequences and must therefore be included in risk assessment. It is imperative for R&M to assess potential risks on a preventive basis and react to risk events rapidly. To accomplish this, R&M uses risk-methods‘ technology-based solution to provide prevention-based analysis through risk intelligence, send notifications and immediately deliver relevant data on affected suppliers, supply chains and production plants. R&M includes its strategic suppliers, bottleneck suppliers, selected sub-suppliers, logistics hubs and production sites in its risk assessment to ensure risk monitoring along the entire supply chain. Risk mitigation is also a high priority for compliance. As a good corporate citizen committed to sustainability and social responsibility, R&M strives for fairness and expects the same from its business partners – an important factor in public relations. Their commitment to good corporate citizenship is stated in their Code of Conduct and published in the CSR Report. To ensure that suppliers and business partners adhere to the spirit and the letter of the Code of Conduct, R&M includes working conditions, corruption, human rights, fair competition and sustainability in its risk assessments.
The Solution
R&M has implemented a comprehensive, technology-based Supply Chain Risk Management methodology to safeguard supply and prevent disruptions. This solution includes risk-methods‘ technology-based tools to provide prevention-based analysis through risk intelligence, send notifications, and deliver relevant data on affected suppliers, supply chains, and production plants. The risk assessment covers strategic suppliers, bottleneck suppliers, selected sub-suppliers, logistics hubs, and production sites to ensure end-to-end risk monitoring. Additionally, R&M has integrated risk management with supplier management, including supplier selection and evaluation, and linked it to the supplier portfolio as part of the annual supplier classification. This integration allows for better purchasing decisions and ensures compliance with the company’s Code of Conduct, which includes working conditions, corruption, human rights, fair competition, and sustainability. The system-supported risk management solution has been adopted in Switzerland and Bulgaria, with plans to roll it out in Poland, China, and the US. The speed and intuitiveness of the solution have resulted in widespread adoption across international teams, immediate value, and support from top management. This has led to the organic adoption of risk management by other departments, making it a cross-functional enterprise.
Operational Impact
Quantitative Benefit
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