Case Study Powering MAN Trucknology
Company Size
1,000+
Region
- Europe
Country
- United Kingdom
Product
- Trucknology
- Microlise Telematics
Tech Stack
- Telematics
- Driver Performance Monitoring
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Analytics & Modeling - Predictive Analytics
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Automotive
- Transportation
Applicable Functions
- Maintenance
Use Cases
- Driver Performance Monitoring
- Fleet Management
- Vehicle Performance Monitoring
Services
- Software Design & Engineering Services
- System Integration
About The Customer
MAN Truck & Bus UK is a major player in the UK market, specializing in the manufacturing and distribution of commercial vehicles, including trucks and buses. The company is known for its commitment to innovation and customer satisfaction, offering a range of services and products designed to meet the needs of its diverse customer base. MAN Truck & Bus UK has a strong presence in the transportation and automotive industries, providing reliable and efficient vehicles that are used by transport operators and hauliers across the country. The company is dedicated to enhancing the performance and efficiency of its vehicles through the integration of advanced technologies and telematics solutions.
The Challenge
In 2008, MAN Truck & Bus UK were seeking a telematics partner to offer a solution to its customer base. As a major player in the UK market, the company needed a reliable and innovative telematics partner that it could work with in the long term to develop the solution as the technology evolved. After having previously worked with two telematics partners, MAN conducted a detailed search of the market in order to find a partner that was both reliable and able to offer a market leading solution. The company wanted to find an established player, but one that was able to work with the team at MAN to develop the solution according to specific requirements and use cases. The ability to white label a solution was key, in order to ensure that the MAN telematics offering would be in keeping with other services offered to customers.
The Solution
After engaging with a number of providers, Microlise was selected as MAN’s telematics partner, due to the track record of Microlise in working with transport operators and hauliers and delivering clear return on investment. Microlise’s commitment to product research and development was also vital, with MAN able to work closely with the Microlise team to develop “Trucknology” – the MAN telematics offering. From a driver perspective, Microlise and MAN worked together to produce an A-G rating system across a range of driver characteristics, such as harsh braking, harsh cornering and idling time. Customers were able to view reports of drivers, based on a set time period that could be anything from a particular journey or leg, to a longer time period. These reports could also be used to aid driver training, allowing customers to manage by exception in terms of targeting training at drivers posting lower grades, either overall or for certain criteria. Drivers were also given access to these reports, allowing them to understand their own performance and develop their skills based on accurate data and insight.
Operational Impact
Quantitative Benefit
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