Case Study City of Minot, ND
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- AssetWorks FleetFocus
Tech Stack
- Asset Management System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Cities & Municipalities
Applicable Functions
- Maintenance
- Logistics & Transportation
Use Cases
- Fleet Management
- Asset Health Management (AHM)
Services
- System Integration
- Training
About The Customer
The City of Minot, North Dakota, also known as the Magic City, was established in 1886 when the Great Northern Railroad ended its push through the state for the winter months. The city has a rich history and is a vibrant and resilient community that is constantly improving opportunities while preserving its heritage. The city's Vehicle Maintenance team, led by Vehicle Maintenance Superintendent Brian Horinka, supports the city. The team, consisting of four mechanics, a welder, a light mechanic, a foreman, and two parts storeroom staff members, manages and maintains about 775 different pieces of equipment for the City of Minot. They take care of anything with an engine or wheels with the exception of the fire department.
The Challenge
The City of Minot, North Dakota, had been using a system purchased in the 1980s for all city functions, including vehicle maintenance tracking, purchasing and inventory, and financials. While the system was computerized, many of the team’s necessary processes were paper-based, leading to inefficiencies and the potential for lost or damaged data. The city decided to modernize the system and began looking for a new asset management system to be used by the Public Works Department. The software deployment process coincided with the COVID-19 pandemic, which shifted meetings and training sessions that would typically be done in-person to a virtual platform.
The Solution
In 2020, the team at Minot chose to implement AssetWorks FleetFocus fleet management system to modernize operations and improve efficiencies. The software deployment process began with the Minot team preparing the data within their existing system to be uploaded into the FleetFocus system. The IT Department at the City of Minot was able to extract and reconfigure the data necessary for the software deployment. As the data was being added to the system, the Minot team decided to go live with FleetFocus before all interfaces were officially complete. This allowed them to work in the AssetWorks system for about two months before all interfaces went live, which helped them understand more of what they needed to extract and the data they have to tie into their financial programs.
Operational Impact
Quantitative Benefit
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