Case Studies > carsales Transitions to Cloud with Sumo Logic for Enhanced Application Health Monitoring

carsales Transitions to Cloud with Sumo Logic for Enhanced Application Health Monitoring

Customer Company Size

Mid-size Company

Region

Asia
Pacific
America

Country

Australia
Brazil
Indonesia
Malaysia
Mexico
Thailand

Product

Sumo Logic

Tech Stack

Cloud-native data analytics
Log querying and aggregation
Customizable dashboards
Reporting and alerting capabilities

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Analytics & Modeling - Real Time Analytics
Platform as a Service (PaaS) - Data Management Platforms
Application Infrastructure & Middleware - Data Exchange & Integration

Applicable Industries

Automotive
Software

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Predictive Maintenance
Remote Asset Management
Process Control & Optimization
Real-Time Location System (RTLS)

Services

Cloud Planning, Design & Implementation Services
System Integration
Data Science Services

About The Customer

Carsales.com Ltd (carsales) is Australia’s leading automotive classifieds website, servicing the private consumer space and over 6,000 dealers in Australia across multiple verticals. Based in Melbourne and with a team of over 450 staff, their mission is to connect buyers and sellers via a range of platforms and user-friendly products throughout their network of sites. Every month, the carsales website welcomes over 6 million unique visitors, processes over 450 million searches and serves over 12.5 billion image downloads. With operations across the Asia Pacific region, carsales is creating a strong presence abroad by investing in other players in automotive industries in Brazil, South Korea, Mexico, Malaysia, Indonesia, and Thailand.

The Challenge

Transitioning from a traditional datacenter to the cloud, carsales was looking for a SaaS-based solution that would provide instant visibility into the health of applications in order to detect potential issues before they happen and ultimately reduce the impact to users. carsales needed a solution that avoided managing additional infrastructure or software, as their previous ELK stack had become a burden. They also required a system that could track application performance, visualize automated test results, and monitor machine and application health across their 150+ services.

The Solution

carsales uses Sumo Logic’s cloud-native data analytics platform to gain full stack visibility and real-time insights into the status of their applications. Sumo Logic offers simple log querying and aggregation functions, customizable dashboards, and reporting and alerting capabilities. In just under three weeks, carsales deployed Sumo Logic to monitor over 100 servers. Teams were able to configure log alerts, create visual dashboards, and see trending metrics in real-time. This allowed any developer to access logs across the entire system within seconds and use Sumo Logic’s query language to analyze and easily drill down to find the source of any problem.

Operational Impact

Greater transparency has resulted in greater ownership over quality.
Proactive resolution of issues which may have otherwise not been detected.
Establishment of solid baselines and identification of breaches up to five times quicker.
The development team now has greater ownership over quality and feels empowered to use data to highlight the impact of business decisions to senior management.
The ability to access trending metrics over time is a bonus that was not expected from a log management system.

Quantitative Benefit