Camunda enables Process as a Service at R+V Versicherung
Company Size
1,000+
Region
- Europe
Country
- Germany
Product
- Camunda Platform
- Camunda Optimize
Tech Stack
- Java
- Microservices
- Cloud-based architecture
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Functions
- Business Operation
- Sales & Marketing
Use Cases
- Predictive Quality Analytics
- Process Control & Optimization
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
About The Customer
R+V Versicherung AG is part of the cooperative financial services network and is one of the largest insurance companies in Germany. The company has around 17,000 employees and generates a revenue of around 20 billion EUR. In 2020, R+V Group grew its premiums written by more than 8%, significantly outperforming the sector in all categories. This success was largely due to a well-considered digital strategy, one cornerstone of which is the Camunda Platform.
The Challenge
R+V Versicherung AG, one of the largest insurance companies in Germany, was facing challenges with its old, monolithic software solution for business process management (BPM). The inflexible system required months of preparation for a release change, involving many manual tests and complete environment rebuilds. This process often resulted in system failures, negatively impacting the customer experience. Furthermore, updates were only carried out every few years, with smaller updates several times a year, limiting the company's agility and ability to respond to new requirements quickly.
The Solution
R+V Versicherung AG implemented the Camunda Platform to redesign its BPM architecture. This allowed the company to develop, update, and operate its process applications locally, increasing its agility and ability to respond to new requirements more quickly. The open architecture of the Camunda Platform enabled easy integration with various other architectures and frameworks, such as microservices and in-house developed applications. The platform also scales better than the previous BPM solution, allowing for better absorption of peak loads. Furthermore, the developer-friendly environment of the Camunda Platform made it easy for developers to become productive quickly, as it is easy to learn for anyone who knows common programming languages like Java.
Operational Impact
Quantitative Benefit
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