Camunda BPM at Sony
Company Size
1,000+
Region
- Europe
Country
- Austria
Product
- Camunda BPM platform
Tech Stack
- Java
- Spring Framework
- Oracle PL / SQL
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Sony DADC New Media Solutions provides innovative digital supply chain solutions for customers in the media industry. Specializing in the music market, systems are developed in Salzburg that enable our customers to distribute their content in all formats across all channels and on all devices, from traditional purchases and downloads to streaming on mobile platforms. The global reach of the solutions and their flexibility and scalability play a key role. Since the end of 2013, Sony has been using the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery.
The Challenge
Sony DADC New Media Solutions was using a proprietary workflow engine based on Oracle PL / SQL, which was originally designed for the physical production of disks. The company wanted to provide business analysts and operations with a better insight into the implemented processes and their current execution, while also increasing the flexibility to address customer demands. They were considering developing a new workflow engine, but then weighed up a ‘make or buy’ decision. The company was expecting a very high number of simultaneously running processes or events to be processed, which is why they were eager to understand the Camunda Process Engine in detail.
The Solution
Sony decided to use the Camunda BPM platform to orchestrate the digital supply chain. This includes the registration of content and metadata in the system, fully automated order processing, customer-specific processing of data as well as their delivery. The company found the BPMN standard and the work with the Camunda BPM platform very easy to learn. They were surprised at how quick and efficient they were in the implementation of new requirements. The company uses Camunda BPM to link different services of their supply chain to processes. Due to the direct execution of BPMN this is transparently comprehensible for all those involved: developers, operations and business analysts.
Operational Impact
Quantitative Benefit
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