RingCentral > Case Studies > Buyers Capital Stamford Boosts Productivity and Cuts Costs with RingCentral Office

Buyers Capital Stamford Boosts Productivity and Cuts Costs with RingCentral Office

Applicable Industries

Buildings
Finance & Insurance

About The Customer

Buyers Capital Stamford is a full-service real estate company located in Stamford, Connecticut. The company is managed by Chris Coard and employs 41 agents who are distributed across five offices throughout the state. The company values the importance of location in its business operations. Buyers Capital Stamford is committed to providing efficient and effective services to its customers, and to achieve this, it leverages technology solutions like RingCentral Office to streamline its communication processes and connect its distributed team members.

The Challenge

Buyers Capital Stamford, a full-service real estate company based in Connecticut, was facing challenges in efficiently connecting its customers with its team members. The company has five offices and employs 41 agents spread across the state. The geographical dispersion of the team members was causing communication inefficiencies and was impacting the company's productivity. The company was in need of a solution that could streamline its communication processes, connect its distributed team members effectively, and enhance its business productivity.

The Solution

Buyers Capital Stamford turned to RingCentral Office, a hosted phone system, to address its communication challenges. The system was chosen for its simple sign-up and provisioning process, which provided instant productivity gains for the company. RingCentral Office also offered big business features that helped keep the geographically dispersed team members connected. The hosted phone system allowed the company to efficiently connect its customers with its team members, regardless of their location. This solution not only improved the company's communication processes but also resulted in dramatic savings for the company.

Operational Impact

The implementation of RingCentral Office has brought about significant operational improvements for Buyers Capital Stamford. The hosted phone system has streamlined the company's communication processes, enabling efficient connection between customers and team members. This has resulted in improved customer service and enhanced business productivity. Furthermore, the big business features offered by RingCentral Office have helped keep the geographically dispersed team members connected, fostering better collaboration and teamwork. The simple sign-up and provisioning process of the system has also provided instant productivity gains, further boosting the company's operational efficiency.

Quantitative Benefit

The company saved 50% within the first two months of using RingCentral.
The company experienced substantial business productivity gains with the use of RingCentral Office.