Company Size
1,000+
Region
- Pacific
Country
- Australia
- New Zealand
Product
- WebFOCUS Portal
- Developer Studio
- iWay DataMigrator
Tech Stack
- IBM iSeries
- IBM DB/400
- Infor System21
- Sage ERP
- Pronto Xi
- Q80 Capital
- MYOB EXO
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Analytics & Modeling - Real Time Analytics
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Food & Beverage
- Healthcare & Hospitals
- Retail
Applicable Functions
- Logistics & Transportation
- Procurement
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Bunzl Australasia is a leading specialist distribution group that provides outsourcing solutions and a broad range of non-food consumable products and services. The company manages goods and services for nearly 7,500 customers and close to 18,000 locations in Australia and New Zealand. With 1,100 employees and more than 60 locations across these two countries, Bunzl’s three primary business units provide integrated supply services, including procurement and inventory management, to customers in the contract cleaning, food processing, healthcare, hotel and catering, industrial, redistribution, retail, and safety industries.
The Challenge
Bunzl Australasia, a leading specialist distribution group, was facing challenges due to its heavy transaction volume and low margins which demanded high efficiency. The company's three primary business units each used different enterprise resource and planning (ERP) systems, making it difficult to obtain visibility into daily sales activity and other operational functions throughout the enterprise. This disparity in systems was hindering timely access to critical data, thus affecting the company's decision-making process.
The Solution
To overcome the challenges, Bunzl mounted a multi-phase business intelligence (BI) project that chose Information Builders’ WebFOCUS BI and analytics platform. The company created an IBM DB/400 data warehouse as a combined source of information for operational intelligence. Some ERP systems automatically load data into the warehouse each night; other data is loaded manually. Bunzl plans to streamline these data integration tasks with iWay DataMigrator so everything will be automated in the future. The company used WebFOCUS to create a BI portal that offers the business community a consumer-friendly environment that makes it easy to view reports and analytics online. The WebFOCUS security architecture restricts access by role, so users see only the levels of detail for which they are authorized.
Operational Impact
Quantitative Benefit
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