Building a centralized competency library to help attract, retain and develop talent
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- IBM Kenexa Talent Frameworks
- IBM Kenexa Competency Manager on Cloud
Tech Stack
- Cloud Computing
- Data Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Employee Satisfaction
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Healthcare & Hospitals
Applicable Functions
- Human Resources
Use Cases
- Personnel Tracking & Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
About The Customer
Orlando Health is a private, not-for-profit healthcare network based in Orlando, Florida. The organization has more than 15,000 employees and 2,000 physicians who offer advanced medical treatments and procedures to nearly two million Central Florida residents and 4,500 international visitors annually. The US healthcare industry is changing faster than ever, and clinical practices are becoming more intricate and specialized. This has led to the introduction of new specialized technologies, particularly in nursing, which have driven dramatic improvements in care outcomes. However, these technologies demand additional training and qualifications for healthcare personnel, increasing the risk of skills shortages in important areas.
The Challenge
Orlando Health, a private, not-for-profit healthcare network based in Florida, was facing challenges in managing competencies for its thousands of healthcare employees in a fast-changing clinical environment. The introduction of new specialized technologies in the healthcare industry, particularly in nursing, demanded additional training and qualifications for healthcare personnel, increasing the risk of skills shortages in important areas. The organization was looking for ways to improve its ability to attract, retain and develop talent. As a first step toward gaining deeper insight into talent across the organization, Orlando Health deployed a learning management system (LMS) from Cornerstone OnDemand. However, the organization needed a fresh competency library.
The Solution
Orlando Health selected IBM Kenexa Talent Frameworks—a comprehensive competency library with ready-to-use job descriptions, proficiency-based behavioral statements, development goals, and more. To provide advanced performance management capabilities, the organization also selected IBM Kenexa Competency Manager on Cloud—helping it to better manage and updated its competency data to support its people. Working together with a team from IBM, Orlando Health is creating a customized feed between its Cornerstone OnDemand LMS and IBM Kenexa Talent Frameworks—enabling it to populate the LMS with the latest competencies for each role. By following a best-practice approach, Orlando Health ensures that all new competency items are fully validated by the organization’s leadership, helping to ensure compliance with regulatory requirements.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Hospital Inventory Management
The hospital supply chain team is responsible for ensuring that the right medical supplies are readily available to clinicians when and where needed, and to do so in the most efficient manner possible. However, many of the systems and processes in use at the cancer center for supply chain management were not best suited to support these goals. Barcoding technology, a commonly used method for inventory management of medical supplies, is labor intensive, time consuming, does not provide real-time visibility into inventory levels and can be prone to error. Consequently, the lack of accurate and real-time visibility into inventory levels across multiple supply rooms in multiple hospital facilities creates additional inefficiency in the system causing over-ordering, hoarding, and wasted supplies. Other sources of waste and cost were also identified as candidates for improvement. Existing systems and processes did not provide adequate security for high-cost inventory within the hospital, which was another driver of cost. A lack of visibility into expiration dates for supplies resulted in supplies being wasted due to past expiry dates. Storage of supplies was also a key consideration given the location of the cancer center’s facilities in a dense urban setting, where space is always at a premium. In order to address the challenges outlined above, the hospital sought a solution that would provide real-time inventory information with high levels of accuracy, reduce the level of manual effort required and enable data driven decision making to ensure that the right supplies were readily available to clinicians in the right location at the right time.
Case Study
Gas Pipeline Monitoring System for Hospitals
This system integrator focuses on providing centralized gas pipeline monitoring systems for hospitals. The service they provide makes it possible for hospitals to reduce both maintenance and labor costs. Since hospitals may not have an existing network suitable for this type of system, GPRS communication provides an easy and ready-to-use solution for remote, distributed monitoring systems System Requirements - GPRS communication - Seamless connection with SCADA software - Simple, front-end control capability - Expandable I/O channels - Combine AI, DI, and DO channels
Case Study
Driving Digital Transformations for Vitro Diagnostic Medical Devices
Diagnostic devices play a vital role in helping to improve healthcare delivery. In fact, an estimated 60 percent of the world’s medical decisions are made with support from in vitrodiagnostics (IVD) solutions, such as those provided by Roche Diagnostics, an industry leader. As the demand for medical diagnostic services grows rapidly in hospitals and clinics across China, so does the market for IVD solutions. In addition, the typically high cost of these diagnostic devices means that comprehensive post-sales services are needed. Wanteed to improve three portions of thr IVD:1. Remotely monitor and manage IVD devices as fixed assets.2. Optimizing device availability with predictive maintenance.3. Recommending the best IVD solution for a customer’s needs.
Case Study
HaemoCloud Global Blood Management System
1) Deliver a connected digital product system to protect and increase the differentiated value of Haemonetics blood and plasma solutions. 2) Improve patient outcomes by increasing the efficiency of blood supply flows. 3) Navigate and satisfy a complex web of global regulatory compliance requirements. 4) Reduce costly and labor-intensive maintenance procedures.
Case Study
Harnessing real-time data to give a holistic picture of patient health
Every day, vast quantities of data are collected about patients as they pass through health service organizations—from operational data such as treatment history and medications to physiological data captured by medical devices. The insights hidden within this treasure trove of data can be used to support more personalized treatments, more accurate diagnosis and more advanced preparative care. But since the information is generated faster than most organizations can consume it, unlocking the power of this big data can be a struggle. This type of predictive approach not only improves patient care—it also helps to reduce costs, because in the healthcare industry, prevention is almost always more cost-effective than treatment. However, collecting, analyzing and presenting these data-streams in a way that clinicians can easily understand can pose a significant technical challenge.
