TIBCO Software > Case Studies > BroadReach Healthcare Remedies Medical Data in Africa

BroadReach Healthcare Remedies Medical Data in Africa

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Company Size
1,000+
Region
  • Africa
Country
  • South Africa
Product
  • TIBCO Spotfire
  • Health Command Centre
Tech Stack
  • Advanced Data Visualization
  • Strategic Analytics
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Predictive Analytics
  • Application Infrastructure & Middleware - Data Visualization
  • Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
  • Healthcare & Hospitals
  • National Security & Defense
Applicable Functions
  • Business Operation
  • Quality Assurance
Use Cases
  • Remote Asset Management
Services
  • Data Science Services
  • System Integration
About The Customer
BroadReach Healthcare is a global healthcare solutions provider focused on improving public health outcomes. The company operates in various regions, including Africa, where it addresses critical health issues such as HIV and TB. BroadReach collaborates with governments, NGOs, and donor agencies like USAID to enhance healthcare delivery through innovative solutions. The organization is committed to leveraging data and technology to empower healthcare professionals and administrators to make informed decisions, ultimately improving patient care and public health.
The Challenge
BroadReach faced a significant challenge in improving healthcare outcomes due to the fragmented nature of data across various clinics, hospitals, and NGOs. The delay in data reporting, especially for late-stage HIV and TB patients, was critical as it could take weeks to get a report, leading to severe health consequences. The primary challenge was to integrate and understand data from multiple sources quickly and effectively to make informed decisions that could save lives.
The Solution
In 2014, BroadReach launched its Health Command Centre for Africa, an online platform that leverages TIBCO Spotfire for strategic analytics and advanced data visualization. Spotfire was chosen for its exceptional visualization capabilities and comprehensive suite of supporting products. The Health Command Centre aims to transition to 'public health 2.0' by integrating data from various sources to provide a holistic view of healthcare performance across clinics, provinces, and countries. This platform enables real-time data access and intuitive visual presentations, allowing healthcare professionals to make quick, informed decisions.
Operational Impact
  • BroadReach can now provide real-time answers to healthcare queries, significantly reducing the time required for data analysis and presentation.
  • The platform offers intuitive and visual data presentations, making it easier for healthcare professionals without a data background to understand and act on the information.
  • The Health Command Centre has empowered staff and customers, including donors like USAID and the South African government, to make better decisions based on readily available data.
  • The time required to create usable information for hospital administrators has been reduced by over 50%, thanks to the automation capabilities of the platform.
  • BroadReach is tracking the impact of the Health Command Centre on healthcare outcomes, such as vaccination rates and treatment availability, to ensure long-term improvements.
Quantitative Benefit
  • Reduced time to create usable information for hospital administrators by over 50%.

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