Case Studies > Brite-O-Matic leverages WinMan’s enterprise resource planning software to optimize its operations.

Brite-O-Matic leverages WinMan’s enterprise resource planning software to optimize its operations.

Company Size

11-200

Region

America

Country

United States

Product

WinMan ERP
Custom Mobile Applications by WinMan

Tech Stack

Enterprise Resource Planning (ERP)
Customer Relationship Management (CRM)
Warehouse Management System (WMS)
Manufacturing Resource Planning (MRP)

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction
Productivity Improvements

Technology Category

Functional Applications - Enterprise Resource Planning Systems (ERP)
Functional Applications - Warehouse Management Systems (WMS)

Applicable Industries

Automotive
Professional Service

Applicable Functions

Business Operation
Warehouse & Inventory Management

Use Cases

Inventory Management
Remote Asset Management

Services

Software Design & Engineering Services
System Integration

About The Customer

Brite-O-Matic is a market-leading car wash consultancy that specializes in manufacturing, installing, and servicing car wash systems for new car dealerships. The company operates in ten states throughout the Midwest, providing high-quality machines designed to meet high demand. Brite-O-Matic's operations are extensive, involving multiple facets such as accounting, parts management, reporting, and customer relationship management (CRM). The company previously relied on four separate software systems to manage these functions, which were not integrated, leading to inefficiencies and a heavy reliance on manually produced Excel spreadsheets. Brite-O-Matic sought a more streamlined and integrated solution to better coordinate its operations and improve overall efficiency.

The Challenge

Brite-O-Matic is a market-leading car wash consultancy that manufactures, installs, and services car wash systems designed for use in new car dealerships. Operating in ten states throughout the Midwest, the company provides high-quality machines built to meet high demand. To run its operations, Brite-O-Matic previously relied on four software systems to handle its accounting, parts management, reporting, and customer relationship management (CRM). None of these systems integrated with the others, which caused employees to rely heavily on manually produced Excel spreadsheets. Brite-O-Matic needed a platform that could easily coordinate its entire operation, specifically “a single software solution that could help us keep track of our inventory,” said Steve. “It should let us order parts, tell us when to order parts, and inform us when to build a system within a designated time frame.” Steve interviewed four software providers that all said they could provide a solution, but “their prices were outrageous,” said Steve. His search continued, and then he found WinMan.

The Solution

WinMan is a powerful, all-in-one enterprise resource planning (ERP) system aimed at the manufacturing and distribution sectors. Designed to support optimal business processes, the system’s uniqueness is its flexibility and range of functionality within one system to help improve efficiency and productivity. It has a rich set of features, including production management, CRM, warehouse management, manufacturing resource planning, and supply chain management. Thanks to WinMan, Brite-O-Matic now has an integrated solution in which sales, purchasing, accounting, and service are all in the same system. Additionally, WinMan developed two custom mobile applications for Brite-O-Matic. These applications allow the off-site service techs to both view and enter required information while visiting customers throughout the day. One application helps the techs quickly fill their vans with the necessary repair or maintenance supplies required for their upcoming jobs. The other application allows each service tech to record time, material, and various readings gathered while servicing the car wash systems. When it comes to customer service, Steve said that WinMan did a top-notch job. “Whenever a change in the system needed to be made, WinMan took care of it right away. If it took some time to handle, WinMan gave us a target date and met it.”

Operational Impact

Improved overall efficiency by integrating multiple functions into a single system.
Eliminated duplicate data entry, reducing manual errors and saving time.
Provided synced access to real-time information, enhancing decision-making processes.
Coordinated inventory management, ensuring timely ordering and availability of parts.
Enhanced accuracy of financial reports, leading to better financial oversight.