Breakthrough Performance
Company Size
1,000+
Region
- America
Country
- United States
Product
- Microsoft Dynamics CRM
- Microsoft Dynamics GP
- Vicinity
- Genesis Research & Development
Tech Stack
- Microsoft Dynamics CRM
- Microsoft Dynamics GP
- Vicinity
- Genesis Research & Development
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Product Lifecycle Management Systems (PLM)
Applicable Industries
- Consumer Goods
- Food & Beverage
Applicable Functions
- Business Operation
- Quality Assurance
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Chartered as America’s first national dairy supplier, Darifair is headquartered in Jacksonville, FL, and has been in business since 1985. The company was founded by three dairy specialists who consolidated their expertise. Darifair is a dairy manufacturer, but their actual production is outsourced to over 50 manufacturing plants across the United States. Today, Darifair supplies goods such as hollandaise sauce, butter, ice cream, and more to every national restaurant chain across America. They also supply dairy products to industrial manufacturers for creating sauces, condiments, and more. Despite not being a traditional manufacturer, Darifair manages production off-site and requires unique technology solutions to oversee their extensive operations.
The Challenge
Several years ago, Darifair experienced substantial growth and outgrew their home-grown technology solutions and numerous Microsoft Excel spreadsheets. They struggled to keep up with the volume of orders, processing up to several hundred orders a day. At this point, they lacked tracking capabilities and had not implemented quality assurance & quality control (QAQC) formulization, leading to manual data entry with too few personnel. Darifair needed detailed and real-time insight into production at each of their 50+ plants, as well as their customers' needs, demands, and seasonal trends.
The Solution
Darifair searched for industry-specific solutions and found Vicinity, which provides software solutions for process and formula manufacturers. Vicinity integrates with Microsoft Dynamics® GP and Microsoft Dynamics CRM products, allowing Darifair to connect all their business process systems into one central location. Vicinity met extensively with Darifair to discuss their unique needs and planned how their solutions could meet those needs. The implemented solution includes Microsoft Dynamics CRM for managing client relationships and communication tracking, Microsoft Dynamics GP for managing sales orders and financial data, and integration with Genesis Research & Development for nutrient analysis and labeling. This integration provides Darifair's formulators and food scientists with real-time access to product review and analysis. Additionally, Vicinity and Microsoft Dynamics GP were configured to enable Darifair to track formulas, see product trends, forecast production for restaurant promotions, and gain deep insights into each of their plants.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
The Kellogg Company
Kellogg keeps a close eye on its trade spend, analyzing large volumes of data and running complex simulations to predict which promotional activities will be the most effective. Kellogg needed to decrease the trade spend but its traditional relational database on premises could not keep up with the pace of demand.
Case Study
HEINEKEN Uses the Cloud to Reach 10.5 Million Consumers
For 2012 campaign, the Bond promotion, it planned to launch the campaign at the same time everywhere on the planet. That created unprecedented challenges for HEINEKEN—nowhere more so than in its technology operation. The primary digital content for the campaign was a 100-megabyte movie that had to play flawlessly for millions of viewers worldwide. After all, Bond never fails. No one was going to tolerate a technology failure that might bruise his brand.Previously, HEINEKEN had supported digital media at its outsourced datacenter. But that datacenter lacked the computing resources HEINEKEN needed, and building them—especially to support peak traffic that would total millions of simultaneous hits—would have been both time-consuming and expensive. Nor would it have provided the geographic reach that HEINEKEN needed to minimize latency worldwide.
Case Study
Energy Management System at Sugar Industry
The company wanted to use the information from the system to claim under the renewable energy certificate scheme. The benefit to the company under the renewable energy certificates is Rs 75 million a year. To enable the above, an end-to-end solution for load monitoring, consumption monitoring, online data monitoring, automatic meter data acquisition which can be exported to SAP and other applications is required.
Case Study
Coca Cola Swaziland Conco Case Study
Coco Cola Swaziland, South Africa would like to find a solution that would enable the following results: - Reduce energy consumption by 20% in one year. - Formulate a series of strategic initiatives that would enlist the commitment of corporate management and create employee awareness while helping meet departmental targets and investing in tools that assist with energy management. - Formulate a series of tactical initiatives that would optimize energy usage on the shop floor. These would include charging forklifts and running cold rooms only during off-peak periods, running the dust extractors only during working hours and basing lights and air-conditioning on someone’s presence. - Increase visibility into the factory and other processes. - Enable limited, non-intrusive control functions for certain processes.
