Case Studies > BOA GmbH Doesn't Fight Cyber Criminals, It Isolates Them!

BOA GmbH Doesn't Fight Cyber Criminals, It Isolates Them!

Company Size

11-200

Region

Europe

Country

Germany

Product

Comodo Endpoint Security Manager (CESM)
Comodo SSL Certificates
TrendMicro

Tech Stack

SQL Server
Auto-Sandbox Technology
Default Deny Architecture

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Employee Satisfaction
Productivity Improvements

Technology Category

Cybersecurity & Privacy - Endpoint Security
Cybersecurity & Privacy - Network Security

Applicable Industries

Professional Service
Telecommunications

Applicable Functions

Business Operation
Quality Assurance

Use Cases

Intrusion Detection Systems
Remote Control

Services

Software Design & Engineering Services
System Integration

About The Customer

BOA GmbH is a systems supplier engaged in services pertaining to information and telecommunications technology since 1994. The family-run business is based in Laupheim (Upper Swabia, Germany). Over recent years they have established additional branches that include BOA Technology Finance GmbH and BOA Business Solutions GmbH. The future-facing service provider assists customers in Germany and throughout Europe. Its portfolio includes solutions in the IT infrastructure, security, communication, hospitality, and building management sectors.

The Challenge

BOA GmbH was in search of a new virus protection solution for its own infrastructure. The previous solution from TrendMicro was deemed unsatisfactory because time and again the Internet Service Provider (ISP) would alert the company of harmful software. There was no longer sufficient protection for the computers, systems, and applications used. Hence, the ISP blocked the systems supplier's access to the Internet. As a result, web applications that BOA needed for its daily services were no longer available, causing work to come to a standstill.

The Solution

The management of BOA GmbH reacted quickly and called for several anti-virus and security solutions to be tested, including the new versions of TrendMicro, Etrust, Avira, and Comodo. The management board at BOA GmbH had already had their sights on Comodo's SSL certificates and became aware of the supplier's Endpoint Security Manager (ESM) via the website. From a commercial standpoint, the solution outperformed the competition primarily on the basis of its simple licensing model. The great value for money and the restrictive setup of the solution confirmed the decision for Comodo. An aspect of Comodo ESM that particularly stood out in the decision to purchase the solution was the feature to completely isolate viruses from the PC and other IT hardware. Once Comodo was able to demonstrate its strengths during the test phase, a number of BOA technicians were assisted in the installation of the new security software. The switch to the ESM took place during the continuous operation of the business. During installation, the technician had to enter a SQL server as a connection point, after which there were only a few more clicks needed. Afterwards, some settings were configured in order to adjust the virus protection to the daily, internal working processes. To begin with, some of the programs used by BOA were placed in the so-called ESM quarantine folder, since the solution was unfamiliar with them and hence they could have posed a potential IT threat. The 'clean' programs were easily unlocked again, resulting in no interruption of work for BOA. From this point on, the security solution ran absolutely smoothly alongside the IT infrastructure.

Operational Impact

BOA GmbH chose Comodo ESM and now recommends it to others because it believes Comodo’s unique architecture makes it the most likely product to keep endpoints virus-free.
Comodo Endpoint Security Manager takes a different approach to conventional anti-virus software that recognizes viruses using so-called pattern files or a blacklist in order to prevent attacks.
Comodo developed a completely new approach to security: instead of identifying viruses, they use an approach whereby applications are isolated and analyzed for malware and Trojans etc. and whereby unknown files are blocked or processed in a virtual environment.
By engaging in preventative isolation, Comodo places suspicious files under quarantine and analyses them in real-time in a completely secure environment.
The Comodo warranty, a 100% protection guarantee, also convinced the managing director of BOA, Alexander Boeckh, that Comodo was the best solution internally and for their customers.

Quantitative Benefit