BioZone Laboratories and BatchMaster ERP, Then and Now
Customer Company Size
SME
Region
- America
Country
- United States
Product
- BatchMaster Enterprise
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Pharmaceuticals
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
- Inventory Management
Services
- System Integration
About The Customer
BioZone Laboratories, located in Pittsburg, CA, is a global developer and private-label manufacturer of cosmetics, topical pharmaceuticals, and dietary supplements. Manufactured products include skin care, such as facial scrubs, eye creams and body lotions, oral, topical and nasal OTC drugs, such as acne products and nasal spray and gels and liquid supplements. The company was formed in 1987 by Dr. Brian Keller with their initial focus on intellectual properties for drug delivery systems and continues to thrive in the present day. As a long-time BatchMaster ERP customer, BioZone has relied on BatchMaster since 2005 to manage its formulations, inventory, and manufacturing requirements. As the company continues to grow annually, BatchMaster remains a critical component in BioZone’s day-to-day operations, supporting that growth and allowing the company to focus on its best assets, superior laboratory formulation and the manufacturing of true, quality products.
The Challenge
BioZone Laboratories, a global developer and private-label manufacturer of cosmetics, topical pharmaceuticals, and dietary supplements, was in need of a solution to better manage its common base material and specialty ingredient inventories to avoid inventory overages and shortages. The company needed to manage products by average cost method, by capturing true costs at order, receipt, manufacturing, packaging and delivery. As a make to order business, BioZone also needed a solution that could forecast profitability allowing the company to maximize its investment of capital and resources. Over the last ten years, the cosmetics market has given way to specialty advisors and the boutiquing of the industry, which has been challenging for BioZone as many of their products are oil-based and they have been faced with significant raw material and transportation cost fluctuations.
The Solution
BioZone Laboratories implemented BatchMaster ERP in 2005 to manage its formulations, inventory, and manufacturing requirements. The software has been a critical component in BioZone’s day-to-day operations, supporting the company's growth and allowing it to focus on its best assets, superior laboratory formulation and the manufacturing of true, quality products. BatchMaster ERP provides full visibility into BioZone’s day to day operations and provides managers a chance to identify and resolve issues BEFORE they escalate and impact customers and business partners. For example, if BioZone receives a customer order, BatchMaster lets them see if they will have any inventory shortages long before they begin production. They don’t wait for a problem to pop up during manufacturing, they identify potential shortages, generate POs, and proactively communicate any delivery date changes with their customers.
Operational Impact
Quantitative Benefit
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