Better Together
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Workday HCM
- Workday Optimization
- Continuous Value Services (CVS)
Tech Stack
- Human Capital Management (HCM)
- Business Process Configuration
- Integrations Support
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Application Infrastructure & Middleware - Middleware, SDKs & Libraries
Applicable Functions
- Human Resources
- Business Operation
Services
- System Integration
- Software Design & Engineering Services
- Cloud Planning, Design & Implementation Services
About The Customer
Facebook is an online social networking service that helps people communicate more efficiently with their friends, family and coworkers. Started in 2004 by Harvard College students, the network quickly grew to include more than just Ivy League students. Facebook develops technologies that facilitate the sharing of information through the social graph, the digital mapping of people’s real-world social connections. After registering to use the site, users can create a profile, add other users as “friends”, exchange messages, post status updates and photos, share videos, receive notifications, and join common interest groups. Headquartered in Menlo Park, California, the website has over 1.49 billion active users, and over 8,000 employees.
The Challenge
Facebook has helped shape the social networking phenomenon and today is a leading force with nearly one billion users logging on every day. The company’s progression led them to outgrow not only their physical space in downtown Palo Alto, but the IT systems in place to support their operations. A solution was needed to help manage their rapid expansion. Additional functionality was also needed to aid with the expansion to overseas offices.
The Solution
Facebook faced competing challenges of maintaining flexibility to allow for rapid business growth with artificial barriers, but also to employ new disciplines to allow managed and efficient expansion. Collaborative Solutions and Workday partnered to deploy Human Capital Management (HCM), Optimization, Business Process, Configuration and Integrations support. Through Facebook’s “Project Heart”, Collaborative Solutions and Workday combined to optimize their business processes while allowing accurate monitoring and management of compensation, job profiles and a changing organization.
Operational Impact
Quantitative Benefit
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