Belgo Bekaert optimizes document management with SoftExpert solution
Customer Company Size
Large Corporate
Region
- America
Country
- Brazil
Product
- SE Document
- SE Performance
Tech Stack
- Document & Records Management
- Electronic Document Management
- Web-based Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Consumer Goods
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Regulatory Compliance Monitoring
- Process Control & Optimization
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Belgo Bekaert Arames is a joint venture between ArcelorMittal, the world's largest steel group, and N.V. Bekaert, the world's largest producer of steel wire. ArcelorMittal operates in 61 countries, serving the steel market, while N.V. Bekaert Arames leads the steel wires market with offices in over 120 countries. Belgo Bekaert Arames specializes in the production and sale of drawn steel wire, with units in three states in Brazil. The company is a significant player in the steel industry, leveraging the strengths of its parent companies to maintain a competitive edge in the market.
The Challenge
Belgo Bekaert Arames needed to adapt to the Document Control requirements established by ISO standard 9001:2008 – Quality Management Systems. The company faced challenges in managing a large volume of documents efficiently and ensuring compliance with regulatory standards. The existing document management processes were time-consuming and lacked the agility and precision required for effective document distribution and revision.
The Solution
Belgo Bekaert Arames adopted SE Document, a Document & Records Management solution from SoftExpert. SE Document is a comprehensive electronic document management solution that manages the entire content lifecycle, from creation to archiving or disposal. The solution offers extensive functionalities at each stage of the document lifecycle, ensuring efficient and compliant document management. SE Document is used by around 400 users across seven company plants, serving various departments including Sales, Production, HR, Projects, Environment, and Security. The solution manages nearly 3,500 documents that make up the company's Integrated Management System. The implementation of SE Document has significantly improved the agility and precision of document distribution and optimized the document revision flow.
Operational Impact
Quantitative Benefit
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