Bay Federal Credit Union Enjoys Comprehensive Security and Compliance with the AWN CyberSOC™ Service
Company Size
200-1,000
Region
- America
Country
- United States
Product
- AWN CyberSOC™
- Concierge Security™
Tech Stack
- Managed Detection and Response (MDR)
- Cloud-based Solutions
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Network Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Intrusion Detection Systems
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Cybersecurity Services
- System Integration
About The Customer
Bay Federal Credit Union is a locally-owned financial institution along the central coast of California with over $995 million in assets. It provides full-service financial products and solutions, both online and from five branch locations in Santa Cruz, Monterey, and San Benito counties. Serving 71,000 members, Bay Federal is the largest locally-owned credit union on California’s central coast. The credit union employs 220 people and operates five branch locations. Its IT infrastructure includes workstations, servers, routers, and switches across six physical locations, along with a corporate network, an ATM network, and several cloud-based solutions.
The Challenge
Bay Federal Credit Union faced ongoing security challenges due to its diverse IT infrastructure, which includes workstations, servers, routers, and switches across six physical locations. The environment also includes a corporate network, an ATM network, and several cloud-based solutions. The company needed to leverage advanced tools with minimal administrative overhead. Additionally, Bay Federal required a proactive partner to meet enhanced expectations and compliance requirements, including National Credit Union Administration (NCUA) guidance and Payment Card Industry Data Security Standard (PCI DSS) requirements. The credit union also needed detailed reporting to support governance and compliance requirements.
The Solution
Bay Federal Credit Union partnered with Arctic Wolf to leverage their AWN CyberSOC™ service and Concierge Security™ team. The service was customized to fit Bay Federal's operational and security requirements. The IT team immediately saw benefits, such as discovering a potential phishing attack and receiving prompt notifications of unauthorized events like network scanning and privilege escalation. The reporting features of Arctic Wolf helped maintain an optimal security and compliance posture. The service also facilitated compliance with NCUA and PCI DSS requirements through robust reporting capabilities. The personalized relationship with the Concierge Security team allowed Bay Federal to minimize time spent on compliance and focus on IT projects that add business value.
Operational Impact
Quantitative Benefit
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