BatchMaster Enables Global Supplier in Fulfilling Manufacturing Commitments, Saving Time and Money
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- BatchMaster ERP Coatings
Tech Stack
- Microsoft SQL
- Crystal Report
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Paper & Pulp
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Inventory Management
- Predictive Replenishment
Services
- Data Science Services
About The Customer
International Paper (NYSE:IP) is a global paper and packaging company with manufacturing operations in North America, Europe, Latin America, Russia, Asia and North Africa. Its businesses include uncoated papers and industrial and consumer packaging, complemented by Xpedx, the company's North American distribution company. Headquartered in Memphis, Tenn., the company employs more than 50,000 people in more than 20 countries. In 2008, International Paper purchased the CBPR (Containerboard, Packaging and Recycling) Division of the global supplier of Weyerhaeuser, who grows and harvests trees, builds homes, and makes forest products essential to everyday lives. Weyerhaeuser, at the time of the acquisition, was a long-time user of BatchMaster Software's solutions for everything from formula management to (today) Enterprise Resource Planning (ERP).
The Challenge
International Paper, a global paper and packaging company, was facing challenges with its manufacturing system. The company's water-based flexographic ink business was struggling to meet customer requirements due to major fluctuations in customer order patterns. The company had to maintain sizable safety stocks or pay premium prices for delivery of short items to meet customer requirements. As the scale of business grew, so did the severity of this problem. The company realized that the manufacturing system then in place, a semi-custom mainframe-based inventory, sales and purchase order management system, was no longer adequate to support their business. They needed a system that provided immediate access to inventories from all ink manufacturing sites within the company and updated inventories as batches were closed at the various plants.
The Solution
The company decided to implement BatchMaster ERP Coatings. The transition from DOS and Btrieve to Windows and MS SQL was a challenge, but the BatchMaster support team worked diligently with them on all issues. One of the most important advances from the second to the fifth generation of BatchMaster is BatchMaster Enterprise's foundations in Microsoft SQL. This allowed the company to develop new “Crystal Reports,” accessing SQL records in BatchMaster Enterprise, to better manage their business. Real-time access to updated inventory gave Purchasing staff the ability to avoid critical shortages and reduce the amount of periodic adjustments in inventory for discrepancies between virtual and physical counts. On the formulation side, SQL queries made possible the easy analysis of any “problem formula,” that is any formula with a plus or minus 10% content for critical ingredients.
Operational Impact
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