BarProducts.com Chooses Top-Shelf Data Collection with RF-SMART
Company Size
11-200
Region
- America
Country
- United States
Product
- NetSuite
- RF-SMART
Tech Stack
- Cloud-based ERP
- Data Collection Solution
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
- Functional Applications - Warehouse Management Systems (WMS)
Applicable Industries
- E-Commerce
- Retail
Applicable Functions
- Business Operation
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Supply Chain Visibility
- Warehouse Automation
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Since its creation in 1995, BarProducts.com has become a leading online retailer for the bartending and bar supplies market. With over 10,000 products, BarProducts.com ships internationally from its two warehouses. Additionally running an imprinting production facility for their products, BarProducts.com needed an ERP and RF data collection solution to match the breadth of their business scope. After selecting NetSuite, BarProducts.com chose premium data collection solution RF-SMART, launching the biggest change in the company’s history. “BarProducts.com is the perfect case study of a business who came from such an old way of doing things to very quickly catching up to the forefront of warehousing and warehouse management,“ said Joey Rosati, Chief Operating Officer.
The Challenge
Previous to NetSuite, BarProducts.com was using a very small-scale ERP. As BarProducts.com’s business continued to experience tremendous growth, they were prompted to search for a new ERP, one that would be developing new functionality to match BarProducts.com’s growth rate. A cloud-based server was another important criteria, which led BarProducts.com to NetSuite. Part of their ERP overhaul included warehouse management. RF-SMART was the obvious choice, as it fit BarProducts.com’s needs for both a cloud-based solution and one that would continually evolve its functionality. In the old business model, there were many points for failure and many opportunities for human error. Warehouse employees were completing orders using paper pick slips by guessing which aisles the products were located and what sequence to pick the orders. This spelled disaster for a company with more than 10,000 SKUs, and one that was experiencing double-digit growth every year, states Rosati. BarProducts.com wasn’t able to track the imprinting and customizations, nor did they have an accurate and real-time picture of their inventory. For instance, packages would arrive at their facility from a vendor, after which warehouse staff would manually enter PO receipt data into the ERP. Staff would then walk through the warehouse and find the first location to stash the materials, losing a significant amount of time in the process. As a result, their ERP never indicated how many items were in each bin. “It was a goose hunt to find the items,” says Rosati. Rosati knew there had to be a better way. His look for a new solution led him to NetSuite, and ultimately to RF-SMART, where he found the traceability and transparency BarProducts.com needed in order to more effectively compete in the eCommerce space.
The Solution
While BarProducts.com was a paper-based operation with almost no visibility into warehouse operations before, now all sales orders are handled through RF-SMART. The seamless integration into NetSuite means that Rosati has full transparency in real-time. “RF-SMART logs every single movement of every single item all along the process in regards to inventory transfer, sales order picking, and inventory adjustment,” says Rosati. They are also now able to track the entire imprinting process through work orders and assemblies - data they did not have prior to implementing RF-SMART. Other data BarProducts.com did not have prior to RF-SMART was a full inventory of items by bins. They now have an accurate inventory that they can compare to their general ledger.
Operational Impact
Quantitative Benefit
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