Banking on Security
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- WaveMaker Enterprise
- Nessus
Tech Stack
- AWS Cloud
- WaveMaker
- Jenkins
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
- Digital Expertise
Technology Category
- Cybersecurity & Privacy - Security Compliance
- Platform as a Service (PaaS) - Application Development Platforms
- Infrastructure as a Service (IaaS) - Private Cloud
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
- Quality Assurance
Use Cases
- Fraud Detection
- Regulatory Compliance Monitoring
Services
- Software Design & Engineering Services
- System Integration
- Training
About The Customer
Our customer is a Fortune 500 company based out of USA, with over 755 branches worldwide, and is considered as a pioneer in the field of mass marketing of credit cards. Ranked 13th on the 100 largest bank holding companies list in the United States, this bank is one that invests heavily in technology and security too. The client’s main objective was to use a secure and reliable development platform to create customized apps for its in-house business processes. These apps were meant to simplify in-house processes, make them efficient and easy to use for its agents. For instance, the fraud detection workflow, an in-house application that was distributed across multiple segregated systems made it difficult for agents to work with this complex functionality. This resulted in latency when it came to the resolution of issues. Modernization of such kinds of applications was required urgently. However, security and compliance were considered the topmost priority. Workloads were categorized in different levels of security. Gold tier applications needed the highest level of security and bronze the lowest.
The Challenge
One of the most important challenges that the WaveMaker team had to overcome was the stringent security requirements of the bank’s internal IT team. As a rule, all applications in the IT department went through rigorous vulnerability and penetration tests under rigid constraints before deployment. Additionally, every application had to be certified for US compliance and regulations. Also, WaveMaker had to conform to the client’s internal infrastructure. Security restrictions prevented internet connectivity for internal systems. This posed a major challenge in releasing updates and dependencies of the WaveMaker platform.
The Solution
The bank adopted WaveMaker Enterprise as a platform of choice to create its in-house applications. Initially, a Proof Of Concept (POC) was created by the WaveMaker team in collaboration with our IT partner on WaveMaker Online. WaveMaker professional services provided the IT team with standard training on the WaveMaker Enterprise platform. The IT department’s vetting process was elaborate and strict. Every deployment went through rigorous testing phases. Every library and every bit of code that WaveMaker Enterprise used went through rigorous security testing. This intense testing of the platform was spread across 6 months--one of the most elaborate scrutinizations that the WaveMaker platform has ever gone through. WaveMaker passed all security tests and was certified by the internal IT team as a ‘safe and secure’ platform for development. WaveMaker Enterprise was installed on an AWS private cloud environment. Since the platform did not have access to the internet, all runtime dependencies of WaveMaker were provided as a package that was installed internally on the AWS platform. WaveMaker platform needed to be updated and upgraded frequently for security patches and product updates. Related VMs ran in the AWS cloud environment in sync with WaveMaker releases. While the WaveMaker platform was in the bronze level, applications created using WaveMaker were assigned the gold level, which meant more scrutiny, more testing! All applications at the gold level went through vulnerability tests. All apps created using WaveMaker were scanned using Nessus and underwent rigorous security testing. App penetration testing and vulnerability detection including SQL injection, cross-site request forgery, and cross-site scripting was also performed. Any security issue reported by Nessus was fixed and integrated into the platform.
Operational Impact
Quantitative Benefit
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