Azuga > Case Studies > Azuga Fleet Customer Success Story - Satellites Unlimited, Inc.

Azuga Fleet Customer Success Story - Satellites Unlimited, Inc.

Company Size

200-1,000

Region

America

Country

United States

Product

Azuga Fleet

Tech Stack

Real-time vehicle tracking software
FuelSaver feature

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Customer Satisfaction
Productivity Improvements

Applicable Industries

Telecommunications

Applicable Functions

Logistics & Transportation

Use Cases

Fleet Management
Vehicle Telematics

Services

System Integration

About The Customer

Satellites Unlimited Inc. (SUI) is a family-owned and operated business with 14 branch offices. The company sells and installs DISH services across Alabama and six other Southeastern states. Founded in 1994 and based in Birmingham, SUI employs over 600 team members and serves more than 450,000 customers annually. The company is a repeat winner of the Azuga Safe Driver Award, demonstrating its commitment to safety and high-quality service.

The Challenge

Satellites Unlimited Inc. (SUI), a family-owned business that sells and installs DISH services across Alabama and six other Southeastern states, faced several challenges. They needed to monitor and record proof of on-time arrival and valid fuel card use. Maintaining a high standard of safety practices on the road was also a priority. Additionally, they were in search of a fleet tracking provider that offered reasonable pricing and adequate customer support.

The Solution

SUI implemented Azuga Fleet, a real-time vehicle tracking software, to effectively monitor vehicle movements and fuel purchases. The software's FuelSaver feature allowed management to pinpoint and discourage unauthorized use of company fuel cards. To maintain a high standard of safety practices on the road, fleet management utilized Azuga’s Posted Speed Limit alerts to monitor speeding events and discourage unsafe driving behaviors with individual workers. The company switched to Azuga Fleet from a competing vehicle tracking provider.

Operational Impact

Increased Accountability: Management is now able to track service site arrival times and present proof of on-time arrivals for Dish partnership assessments. They are also able to pinpoint and discourage unauthorized use of company fuel cards.
Boosted Performance: By reinforcing their strong focus on safety, the SUI team has already reaped rewards—repeatedly winning the prestigious Azuga Safe Driver Award. Stellar productivity has also allowed the team to receive rewards from Dish for installation performance.
Incredible Support: After a smooth transition to Azuga, the SUI team has been continually impressed with the level of customer support it has received.