Azuga > Case Studies > Azuga Fleet Customer Success Story - Misericordia University

Azuga Fleet Customer Success Story - Misericordia University

Customer Company Size

Large Corporate

Region

America

Country

United States

Product

Azuga Fleet

Tech Stack

GPS tracking

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Cost Savings
Customer Satisfaction

Technology Category

Sensors - GPS

Applicable Industries

Education

Applicable Functions

Logistics & Transportation

Use Cases

Vehicle Telematics
Fleet Management

Services

System Integration

About The Customer

Misericordia University is an educational institution located in Dallas, Pennsylvania. The university has a fleet of vehicles used across various departments, including the athletics department for out-of-town recruiting. The Director of Campus Safety and Security at the university, Bob Zavada, is responsible for managing the group of campus safety officers and all automobile insurance policies for every university vehicle. He is also tasked with investigating and coordinating with the university’s insurance company on any kind of vehicle incidents.

The Challenge

Misericordia University, located in Dallas, Pennsylvania, faced a significant challenge in managing its fleet of vehicles. The university's athletics department frequently used these vehicles for out-of-town recruiting, and drivers often found themselves unsure of their exact location during incidents. The university lacked a fleet tracking solution, making it difficult to gather details about incidents involving their vehicles. Additionally, the university needed a way to monitor employee performance, particularly in cases where vehicles remained idle or in the same location for extended periods, which could indicate that an employee was not completing their assigned tasks.

The Solution

The university's insurance company, Philadelphia Insurance, offered Azuga Fleet as a solution to their fleet management challenges. Azuga Fleet is a GPS fleet tracking program that provides real-time location data for vehicles. This solution allows the university to gather detailed information about incidents involving their vehicles, including location and speed. It also enables them to monitor employee performance by tracking vehicle movement. For instance, if a vehicle remains idle or in the same location for an extended period, it may indicate that an employee is not completing their tasks. Conversely, if a vehicle travels to several locations on campus, it suggests that the employee is accomplishing their tasks.

Operational Impact

Azuga Fleet has helped the university provide detailed information when an accident or incident occurs with one of their vehicles on the road.
The system allows the university to monitor employee performance, adding a layer of inspection for management to track on a daily basis.
In an incident where a university vehicle was stolen, Azuga Fleet was able to provide real-time location data, which was shared with the authorities, leading to the successful recovery of the vehicle.
During the COVID-19 pandemic, the university was able to monitor unauthorized use of their vehicles with the Azuga Fleet system.

Quantitative Benefit

The university was able to recover a stolen van valued at $25,000, avoiding an auto claim and a possible increase in their commercial auto insurance premiums.
By participating in the PHLYTRAC program and having GPS devices installed in all their vehicles, the university receives a discount on their commercial auto insurance premiums.