Azuga Fleet Customer Success Story - Bug-N-A Rug Exterminators
Company Size
11-200
Region
- America
Country
- United States
Product
- Azuga Fleet
Tech Stack
- GPS fleet tracking software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Consumer Goods
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
Services
- System Integration
About The Customer
Bug-N-A-Rug Exterminators is a family run business established in 1996 in Wilmington, NC. The company is committed to providing the best quality service at prices that reflect the true value of that service. Bug-N-A-Rug strives to be the best in the communities they serve. They are continually looking for new ways to provide service and knowledge needed to solve customer problems, which keeps them on top of their industry. As the company grew, they added more vehicles and entered into new contracts, leading to multiple contract end dates and a complex invoicing system.
The Challenge
Bug-N-A-Rug Exterminators, a family-run business established in 1996 in Wilmington, NC, was locked into a long-term, expensive contract with Verizon and MyFleet from AT&T. The company was looking to streamline and cut costs as they were dealing with up to 10 invoices per month with separate unit charges and data fees. As the company grew, more vehicles were added on with new contracts, leading to multiple contract end dates. Buying out through the end of an expensive contract wasn’t an option. Bug-N-A-Rug waited until there was a manageable amount of vehicles on the contract before buying it out for a better solution. One key area that needed improvement was the real-time tracking on the vehicles to be able to dispatch the closest or next available technician for immediate service.
The Solution
Azuga, a company that is easy to do business with, came to the rescue. Azuga Fleet provided the features Bug-N-A-Rug wanted and needed at a price they could afford, AND with coterminous contracts. This meant one invoice for all vehicles, no matter when the trucks were added on. Azuga’s GPS fleet tracking software allows Bug-N-A-Rug to see the location of their fleet and ensure the work is getting done in a timely manner. This solution not only met their needs but also saved them over 50% off their previous monthly payments. The contract terms were easy. When they want to add on a new vehicle, it goes on the same contract they already have set up. No additional costs for data or hidden fees.
Operational Impact
Quantitative Benefit
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